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Patient Service Representative

Tenet Healthcare
United Statesfull_timeVerifiedPosted 4 Jun 2026

About the role

$500 Sign on Bonus 

A non-exempt medical office position responsible for front office processes in the physician practice 

  • Greeting patients entering the physician practice 
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary 
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process 
  • Collects co-pays and posts charges 
  • Charge entry and patient balance processing 
  • Distributes information to patients regarding office policies, procedures, information about the practice, etc. 
  • Explain and enroll patients in the patient portal 

Education: 

High school diploma/GED required with completion medical office assistant program preferred 

Certification: 

Prefer healthcare management/administration certification 

Experience: 

Two years of customer service experience, preferably in a medical office setting 

 

Sign on bonus is for new hires only!  

#LI-JK1  



Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

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Company

Tenet Healthcare

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