Become a part of our caring community and help us put health first
 

The Utilization Management Nurse 2 utilizes clinical nursing skills to support the coordination, documentation and communication of medical services and/or benefit administration determinations. The Utilization Management Nurse 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

               

The Utilization Management Nurse 2 uses clinical knowledge, communication skills, and independent critical thinking skills towards interpreting criteria, policies, and procedures to provide the best and most appropriate treatment, care, or services for members.

• Coordinates and communicates with providers, members, or other parties to facilitate optimal care, treatment and discharge planning, which will include about 50% telephonic outreach.

• Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

• Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

• Follows established guidelines/procedures.

Use your skills to make an impact
 

Required Qualifications

• Registered Nurse (RN) in the state of Florida without restriction and ability to be licensed in multiple states without disciplinary action

• 3-5 years acute care, (Medical Surgical, Heart, Lung, or Critical Care), skilled or rehabilitation nursing experience

• Intermediate to Advanced using Microsoft Office Word, Excel, PowerPoint, navigating multiple systems and platforms and ability to troubleshoot and resolve basic technical difficulties in a remote environment.

• Ability to work independently under general instructions and with a team

Preferences

• Education: BSN or Bachelor's degree in a related field

• Knowledge of MCG

• Previous hospital or health plan utilization management

• Previous Medicaid Experience

• Bilingual is a plus - Language Proficiency Assessment will be performed to test fluency in reading, writing and speaking in both languages.

Additional Requirements / Adherence:

Workstyle: Remote work at home

Location: Florida

Alternate Locations: U.S.

Travel: Occasional travel as needed to support business needs

Schedule:

• Monday through Friday 8:00 AM - 5:00 PM Eastern Time with weekend and holiday rotation.

• Alternative work hours (4, 10-hour shifts or other may be possible after 6 months). This will be discussed with the manager if selected for interview

Work-At-Home Requirements

• To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

 Screening Requirements

Level II; AHCA background Associate working in the State of Florida will need Completion of a Level II; AHCA background clearance Fingerprinting.

Additional Information

Interview Format

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Modern Hire Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first-round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a Modern Hire Voice interview. In this interview, you will listen to a set of interview questions over your phone, and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview