Jobs and Careers

Senior Technical Solutions Consultant

Remote-Central AmericaRemotefull_timeVerifiedPosted 29 Aug 2023

About the role

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

As a technically-savvy and business-minded solutions architect, you will be responsible for partnering with our most strategic and high-impact platform customers, guiding them through application ideation, development, delivery, and scale to accelerate and maximize the value of what they build with our platform. You will be:

Working on the most novel and creative use cases being built on our API
Serving as a critical partner for collecting and delivering high fidelity feedback to Product and Research teams.
Collaborating closely with the Partnerships, Solutions Consulting, Engineering and Product teams to combine ideas and lead the way in enabling our API strategy
Grappling with complex technical problems that are critical to the success of our organisations and partnerships, and collaboration across multiple departments

In this role, you will

Deeply embed with our most strategic platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
Analyse business objectives, needs and requirements (through prospect, customer, partner and Remote lens) and provide technical guidance, and leadership throughout the bespoke integration development process
Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
Experiment and prototype solutions with and for your customers.
Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.
Scale the Solutions Consulting function through sharing knowledge, codifying best practices, and publishing knowledge to our internal and external repositories.
Validate, synthesize, and deliver high-signal feedback to the Product and Engineering teams.
Use your expertise in programming with Python and Javascript.

What you bring

6+ years of experience in sales engineer, technical solutions consulting experience in the HRtech, fintech or software/technology industry.
Are proficient in Python and Javascript.
Built and/or delivered prototypes on top of an API platform.
Led complex technical projects and programs with many stakeholders.
Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.
Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed.
Have a humble attitude and an eagerness to help others with empathy.
Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
Thrive in dynamic environments and can navigate ambiguity with ease.