Inside Sales Representative, Channel (Part-time)

POSITION SUMMARY

The Channel Account Representative provides experienced sales support for assigned channel segments. This role provides reactive phone support, e-mail sales support, and engages in proactive business development efforts to grow Channel Sales. This position is primarily responsible for prospecting, onboarding, and developing territory resellers.

RESPONSIBILITIES

• Identifies, recruits, and onboards IT Resellers into the Vertiv Partner Program.
• Utilizes proactive calls, emails, and social media outreach to build relationships with current and potential resellers.
• Schedules and works with internal partners to deliver Vertiv Sales and Technical trainings to both current and potential resellers.
• Informs resellers on current promos, new product launches, and Vertiv Partner Program updates.
• Meets assigned territory sales quotas, objectives & key results (OKRs), and key performance indicators (KPIs).
• Coordinates selling campaigns, qualifies leads, and coordinates customer introductions. Works in partnership with other sales employees to increase sales revenue.
• Provides dedicated support to answer or coordinate responses for all requests from assigned customers. Works with internal partners to assist customers in determining the best solution for their needs.
• Attends necessary training to become educated on Vertiv’s products and solutions. 
• Provides basic quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
• Generates, updates and tracks CRM opportunities, whether originated or assigned.
• Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation/need.
• Re-directs calls as appropriate to other departments such as technical support, services, or application engineering.
• Participates in sales events as needed to educate and promote products and services.
• Other duties as assigned.

QUALIFICATIONS

Minimum

• Associate’s degree (or equivalent combination of education and experience)
• Minimum of 1 year of work experience required. 
• Excellent communication skills, both written and verbal
• Excellent customer service, organizational, and analytical skills.
• Ability to work and multi-task in a fast-paced environment. 
• Proficient in MS Office. 

Preferred

• Bachelor’s degree
• 1-2 years sales experience or experience with IT resellers preferred.
• Knowledge of technology including software, hardware, and/or networking is preferred. 
• Experience with CRM management preferred. 

PHYSICAL & ENVIRONMENTAL DEMANDS

• Standard office environment.

TIME TRAVEL REQUIRED

• 10%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial