Senior Systems Engineer - Exton, PA

 Requisition #: 15427 

 

Our Mission: Powering Innovation That Drives Human Advancement  

 

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

 

Innovate With Ansys, Power Your Career.  

 

Senior Systems Engineer

In this role, the senior systems engineer will join the Ansys AGI IT Operations Support team supporting Information Technology applications, systems, services, and infrastructure. Additionally, the resource will execute technical operational support in terms of system monitoring, performance/health ticket remediation, and remediating vulnerabilities in critical infrastructure systems.  This individual is expected to operate at a senior level, reporting to the Manager of Infrastructure (Windows), and will need to be onsite in Exton PA.

 

This position is not eligible for immigration sponsorship.

 

Responsibilities:

• Support operation vulnerability and patch management. Experience with WSUS, PatchMyPC, Connectwise Automate, Microsoft Intune, Nessus Tenable Security Center, Ansible, and or other patch/vulnerability management toolsets. 
• Automate tasks through scripting technologies.  Preferred experience using Windows PowerShell. 
• Monitor and remediate vulnerability, performance, and health issues within infrastructure systems
• Resolve Helpdesk tickets and work order escalations in a timely manner.
• Support IT infrastructure level 3 support/triage and maintenance where necessary as well as proactive information services health and performance where possible.
• Ensure proper uniformity, documentation, and configuration control of technology platform, processes, and projects. Improve documentation and processes to reduce repetitive tickets via SOP documentation.
• Participate in on-call 24X7 support as needed in the event of system outage or failure

 

Minimum Education/Certification Requirements and Experience 

• Associate degree 
• Minimum 5 years of experience supporting large enterprise and/or cloud operations.
• Competent with a proven history working with Windows Desktops (10 / 11), Windows Servers (2016 and newer), and Linux servers (RedHat / Rocky).
• Competent with a proven history working with Active Directory, GPO, DNS, DFS, File and Print Services.
• Experience with IT security, certificates/ PKI, and vulnerability.
• Strong knowledge of administering and maintaining Linux and Windows systems at scale.
• Experience with automation tools (Ansible, Terraform, Connectwise, JAMs).
• Knowledge of automation scripting (Python, PowerShell, Bash, etc.)
• Understanding or experience of common networking protocols and services protocols including but not limited to IP, TCP, UDP, DNS, DHCP, HTTP(s).
• Full technology stack understanding for troubleshooting (network, storage, infrastructure (servers), cloud, applications, etc.).
• Able to document work performed for cross-pollination and repeatability.
• Motivated and energetic team player.
• Able to work independently and own tasks to completion.

 

Preferred Qualifications and Skills 

• Microsoft Server Certification
• Windows Desktop / Server and Linux server GOLD image certification.
• Experience working with Linux (CentOS/RHEL/RedHat) … RedHat preferred)
• Experience supporting security and compliance audits pertaining to STIGs, NIST 800-171 and CMMC.

 

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