Category Business Operations Manager

Looking for Your Dream Job?

Join Our Ice Cream Team!

Job Title: Ice Cream Channel & Category Operations Associate

Location: Englewood Cliffs, NJ

Terms & Conditions: Full time, International assignment is not available for this role and relocation for local and international candidates is not provided

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​  

With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.  We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.  We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.  

We dream big but keep things simple to act fast.​ 

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

POSITION SUMMARY
The Ice Cream Category Business Operations Associate Manager is responsible for all operational elements to help run a smooth and effective back-end operations to support the Category Sales and Planning managers. The key deliverable is to implement and drive operational processes & systems with the coordination of support functions (SC & finance etc.), thus enabling the sales planning team to focus on core strategy & business development.

The role should be seen as “Nerve Center” for business unit for ensuring smooth back-end support for day-to-day operations, delivery of Business Unit targets and seamless projects with on time execution.

JOB RESPONSIBILITIES
• Key operational link with Brand Managers, CSPM’s and field sales for brand issues and opportunities
• Owns early project management of the special pack process through project brief completion
• Creation & Maintenance of SKU Master, which includes content needed for the TCT (Trade Category Toolkit).
• ACBOM is responsible for accurate field communications such as specifications (deal sheets), special packs, codes and first delivery to customer dates
• Coordination & Maintenance of item setup for Evergreen and SAP
• Ensures special packs/innovation volumes are planned in Evergreen and are aligned with estimated volumes
• Owns supply communication between SC & Field Sales, including allocations (ie. DC splits)
• Responsible for coordinating delivery of comps & displays/freezers for trade shows and/or Customer presentations (includes Sales Samples)
• Responsible for coordination of Sales Sample process on Innovations
• Assist Supply Chain with exit strategy (Slow Moving Obsolete Goods or Discontinued items)

CHALLENGES
• Coordination across a variety of processes
• Managing a high level of detail on projects
• Understanding and communication of complex SKU development process
• Strong understanding of cost drivers within the business

WHAT YOU NEED TO SUCCEED
• Bachelor’s Degree in a related field
• Project management experience
• 2+ years of experience in any of the following areas: Field Sales, Supply Chain planning or other related field
• Outstanding communication skills and attention to detail
• Ability to coordinate across various functions (Supply Chain, CSP, Finance, Marketing, and Packaging/Packaging Vendors) with strong communication and analytical skills
• Strong familiarity with internal operating and ordering systems

#TMICC

Pay: The pay range for this position is $86,080 to $129,120. Unilever takes into consideration a wide range of factors that are utilized in makin