Principal Site Reliability Engineer

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Your Career

Palo Alto Networks runs a large hybrid infrastructure and is one of the largest GCP customers. As a Site Reliability Engineer, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, metrics, troubleshooting, security, and reliability.

Our stack includes Kubernetes, Docker, GCP, AWS, Ansible, Terraform, Vault, Gitlab, Spinnaker, Pub/sub, Bigtable, Memorystore, Bigquery, RabbitMq, Kafka, MySQL, Python, and Go. We don’t expect you to know all these, but we do expect you to learn the ones needed for this role.

Your Impact

• Contribute to the success of SRE and DevOps

• Develop expertise in new technologies

• Work with developers, researchers, data scientists, and security experts

• Design, build, and operate reliable, secure Cloud infrastructure

• Ensure that applications are production-ready, scalable, and reliable

• Develop tools and automation frameworks

• Automate robust deployment of robust services

• Orchestrate end-to-end monitoring and alerting

• Participate with SRE and Dev teams in the on-call rotation

• Lead root cause analysis of critical business and production issues

• Mentor and champion SRE culture

• Participate in design reviews

The Team

Wildfire is the industry's largest cloud-based malware protection engine that uses machine learning and crowdsourced intelligence to instantly prevent up to 95% of unknown malware variants inline without compromising business productivity. Wildfire infrastructure team supports the scalability and high availability of Wildfire clouds.

Qualifications

Required Experience 

• BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience 

• Expertise in configuration management with a framework such as Ansible, Terraform, Helm, Kubernetes

• Proficient in Python and/or Go

• Expertise in managing applications in the Kubenetes cluster with autoscaling enabled

• Experience in Production Engineering, DevOps, or Site Reliability

• Expertise in the public cloud (GCP or AWS), especially in GCP

• Strong Linux administration, internals, and network troubleshooting

• Proficiency with programming languages like Python, Golang, and shell scripting to automate tasks

• Experience with CI/CD pipelines, GitLab, and GitHub preferred

• Ability to diagnose and troubleshoot complex distributed systems handling high-volume transactions

• Excellent written and verbal communication, able to collaborate and rally support

• Self-disciplined, self-managed, self-motivated, and strong sense of ownership, urgency, and drive

• Passion for infrastructure and monitoring as code

• Ready to understand and dissect new technology stacks quickly

Compensation Disclosure

The compensation offered for