Senior Director - Head of Global Integrated Facilities Management

The Global Integrated Facility Management Head (IFM Head) will be responsible for setting the strategic solutions to rationalizing our asset preservation via a long-term oriented plan directly signed off by our Executive Committee members. Our IFM Head will exude executive presence to allow for clear and often articulation of critical facility updates and communications to our entire Associate workforce. This role will have direct responsibility of maintaining and developing procurement solutions to drive economies of scale for all physical asset classes. 

The Global IFM Head will strategically lead our Firm’s journey to achieve increased efficiency and operational reliability while reducing carbon and lowering cost with connected building automation, IoT and data analytics solutions that leverage people, processes, and integrated technology. This leader will develop a strategic road map to reduce asset lifecycle costs, improve performance and reliability, and reduce carbon emissions by upgrading, optimizing, retrofitting, and monitoring the building systems in our global portfolio. Additionally, this role will help us to transform our workplace into a destination of choice through people-centric, technology-enabled workplace experience services to increase employee engagement, optimize performance and deliver meaningful workspace insights. This role will report directly to the Head of Global Corporate Services & Real Estate.
 

Key Responsibilities and Duties

The Global IFM Head will be responsible for the following areas within our Global Corporate Services organization:

• Energy and Sustainability
• Workplace Services
• Facilities Outsourcing Solutions
• Concierge-Style Experience Management
• Fiduciary Asset Management
• Vendor Aggregation
• Facility Asset Program Management
• Move Management Planning
• Facility Condition Assessments
• Workplace Insights (the first line to workplace adjustments)
• Strategic Property Management
• Repair, Maintenance & Engineering
• Reactive, Preventative and Predictive Maintenance Programming
• Self-performance of Soft Services 
• On-Demand Maintenance and Project Services
• Facility updates and communications in partnership with Corporate Communications

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5 Years Required; 7 Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
9PL

Work Experience

• 5+ Years Global Integrated Facilities Management Experience Required, 7+ Preferred
• 5+ Years People Leadership, 7+ Preferred
• Ability to travel up to 30-35%
• University (STEM Degree) Preferred

Related Skills

Accountability, Business Requirements, Collaboration, Commercial Acumen, Conflict Management, Construction Management, Consultative Communication, Continuous Improvement Mindset, Influence, Negotiation, Prioritizes Effectively, Relationship Management, Vendor / Partner Management

Anticipated Posting End Date:

2024-08-24

Base Pay Range: $131,300/yr. - $180,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-bei