Senior Lead Cloud Systems Architect (RapidScale)

Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Sr Lead Cloud Architect

Management Level

Sr Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $163,400.00 - $272,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

As a Senior Lead Cloud Systems Architect, you will design, operate, and continuously optimize secure, highly available cloud platforms across private, public, and hybrid environments. You’ll lead complex infrastructure initiatives spanning compute, storage, networking, virtualization, backup, and disaster recovery, ensuring performance, resiliency, and scalability in multi‑tenant enterprise clouds.

In this hands‑on technical leadership role, you’ll serve as an escalation point for critical incidents, drive proactive improvements to reduce risk and defects, and establish architectural and operational best practices. You’ll collaborate closely with Cloud and Network Architects, Sales, and Solution Engineering to support customer solutions, influence platform strategy, and bring innovative cloud offerings to market. This role is ideal for an experienced architect with deep VMware expertise who thrives in fast‑paced environments and leads through technical excellence and collaboration.

Primary Responsibilities:

• Develop, operate, and maintain multiple cloud environments within RapidScale’s infrastructure, including compute, storage, networking, hypervisors, backups, disaster recovery, and monitoring.

• Lead Priority One incident calls as needed and provide advanced support for escalated issues.

• Proactively assess environments and drive initiatives to reduce failures, minimize defects, and improve overall performance and reliability.

• Document cloud architectures, operational procedures, and technical processes for use by Cloud Operations teams.

• Partner with Cloud and Network Architects to support initiatives, drive cross-functional projects, and deliver outcomes on schedule.

• Support Sales and Solution Engineering teams during sales cycles, solution design, and product development efforts.

• Modify system and storage configurations to ensure optimal security, performance, and connectivity.

• Perform system and storage configuration across multiple data centers and multi-tenant customer environments.

• Create and maintain comprehensive systems and storage documentation.

• Configure and manage monitoring, alerting, and backup solutions for compute and storage platforms.

• Assist internal teams and external customers with troubleshooting and resolving issues within the RapidScale cloud environment.

Minimum Qualifications:

• Bachelor’s degree in (list any requirements of discipline here) and 8 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 6years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field

• Demonstrated expertise in compute and storage infrastructure implementation, operations, and upgrades, including platforms such as Cisco UCS, NetApp, Pure Storage, or equivalent technologies.

• Proven experience designing, implementing, and operating server, storage, and enterprise infrastructure environments.

• Strong ability to manage and execute technical projects with a high level of accountability and ownership.

• Willingness and ability to participate in a 24x7 on-call rotation.

• Expert-level knowledge of VMware technologies, including VMware vSphere 8, NSX, Aria, VMware Cloud Director (VCD), and ESXi.

Benefits

The Company offers eligible employees the fl