Application Support / Developer III

About the Organization:

The Executive Office of Health and Human Services is comprised of 11 agencies and the MassHealth program.  EOHHS seeks to promote the health, resilience, and independence of the nearly one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth.  To know more about EOHHS please visit  https://www.mass.gov/orgs/executive-office-of-health-and-human-services.   

About the Role: 

Commonwealth’s Executive Office of Health and Human Services (EOHHS) is looking for an Application Support/Developer to assist with strategic planning and tactical implementation of our next-generation enterprise-wide IAM solution across a majority of EOHHS internal and client-facing applications.

This role is required to lead and support both the strategic planning and tactical implementation of the next-generation enterprise-wide Identity and Access Management (IAM) solution across the majority of EOHHS internal and client-facing applications. The position will provide architectural leadership and technical solution support to modernize IAM capabilities in alignment with Executive Office of Technology Services and Security (EOTSS) and Executive Office of Health and Human Services (EOHHS) standards, policies, and security guidelines. In addition, the role will collaborate closely with business stakeholders and application development teams across multiple EOHHS agencies to design and implement a standardized, secure, and scalable IAM framework that enhances interoperability, strengthens security, and improves user access management across the enterprise.

The primary work location for this role will be at 1 Enterprise Drive, Quincy, Massachusetts 02171. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST.  This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. 

Responsibilities: 

• Provide technical leadership in IAM technologies, architecture, and solutions.
• Collaborate with business stakeholders and application development teams from multiple EOHHS agencies to define, architect, and implement a standard based secure IAM solution that is scalable, robust, and performant while fulfilling business requirements and the Commonwealth of Massachusetts’ security guidelines.
• Architect solutions for new and more dynamic environments with Agile, DevOps, containers, microservices, stateless architectures, and APIs.
• Document and present technical architecture and design with a focus on architectural standards, growth, performance, flexibility, reliability, scalability, and security.
• Develop detailed plans and execution in security administration to meet the needs of applications hosting Personal Identifiable Information (PII) and Personal Health Information (PHI) data sets.
• Define, plan, and design innovative Identity Management solutions to meet the needs of Business to Business (B2B) and Business to Customer (B2C) segments of IAM.
• Lead technical efforts between teams to proactively resolve issues with applications, performance, infrastructure, and configurations, while serving as a final escalation point for IAM tools while providing and maintaining ac