Senior Regional Property Manager - Great Falls / Helena area
Northwest Real Estate Capital Corp.About the role
Description
SUMMARY / OBJECTIVE
MUST LIVE IN HELENA OR GREAT FALLS, MONTANA AREA
The Senior Regional Property Manager is responsible for the overall performance of properties in the established portfolio. Responsible for maintaining satisfactory occupancy levels, revenue collections, regulatory compliance, quality of appearance, maintenance, property staff supervision, hiring, performance management & training.
Requirements
ESSENTIAL FUNCTIONS
- Understands the financial, physical and ownership/agency goals for properties assigned. Communicates goals to the site personnel and monitor progress toward goals established.
- Maintain operations files to keep updated with appropriate property documents and information.
- Monitors all revenue collections, including 72-hour notices. Is responsible for accounting for 100% of revenue at the completion of each month.
- Reviews and tracks all notices to residents; 24-hour, 30-day, 10 day, and notice of abandonment. Contacts attorney for residents who require eviction.
- Collaborates with the compliance management team to ensure that all work performed is acceptable and meets expectations. Is responsible for holding the Property Manager accountable to the Compliance Manager.
- Hires all site team members and schedules Property Manager training and trains Maintenance Managers to perform their respective job; will also perform all employee reviews, disciplinary actions including termination if necessary.
- Reviews and approves invoices for accounts payables and all Purchase Orders.
- Required to be present at agency inspections and respond to any items of concern regarding that project.
- Collaborates with site team to facilitate on-site communication and monitor property goals.
- Required to visit the project a minimum of three times annually and perform a 100%-unit inspection during one visit annually.
- Enforcing the agency regulations, resident lease, and resident handbook with Property Managers.
- Creating annual budgets, monthly financial review, and quarterly variance reporting to owners, lenders, and investors.
- Communicate with owners on annual budgets, quarterly financial reporting, and owner/board meetings from time to time as necessary. Insure owner/board, lender & Investor access to Owner Portal.
- Performs other related duties as assigned.
COMPETENCIES
- Ability to supervise multiple employees
- Ability to self-direct and manage multiple projects, objectives, & deadlines
- Ability to research and respond to detailed requests in writing
- Ability to use a computer for word processing, spreadsheets, and e-mail
- Ability to write legibly
- Ability to work in a collaborative manner, as a member of a project team
- Ability to relate professionally with contractors, vendors, residents, & employees
- Ability to communicate effectively with people from diverse backgrounds
- Ability to understand and monitor budgets
- Ability to commit to the mission and values of the Management Company
- Ability to be flexible to change work plans
- Ability to maintain a professional personal appearance
- Ability to drive a car (and a valid driver’s license) to inspect projects
- Ability to comprehend and effectively manage complex regulatory requirements
- Ability to obtain a Montana Property Manager license and applicable affordable program designations
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with good negotiation tactics.
- Proactive and independent with the ability to take initiative.
- Excellent time management skills with a proven ability to meet deadlines.
- Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
- Proficient with Microsoft Office Suite or related software.
- Experience using Yardi or another property management software highly preferred.
SUPERVISORY RESPONSIBILITIES
- Yes; may supervisor and/or coach other RPM’s
WORK ENVIRONMENT
- Office environment; may work remote
TRAVEL REQUIRED
- Yes, up to 50% of the time (maybe more) for traveling between properties and/or to training. The Senior Regional Property Manager is required to travel to each of their properties a minimum of three (3) times per year.
EDUCATION AND EXPERIENCE
Education: High school diploma or equivalent required. Training in property or real estate management related to affordable housing.
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