Director, Product Management - Audit Analytics & Innovation

Center 1 (19052), United States of America, McLean, Virginia

Director, Product Management - Audit Analytics & Innovation

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Capital One’s Audit Analytics and Innovation Team is driving the transformation of how we work in audit with data & technology. We help define the roadmap for the department’s overall assurance strategy, design new early stage products and services, and accelerate delivery through innovative methods and technologies.   

The Analytics and Innovation team is a diverse, highly engaged, cross-functional organization made up of data analysts, data scientists, auditors, and product leaders who collaborate to design & build products that will reinvent how we evaluate the risk environment, enhance our assurance coverage, and increase our capacity efficiency.

Product Managers play a critical role in achieving our strategy. They lead teams of designers, engineers, data scientists and analysts to define product strategy and develop, launch, and enhance products and services that drive our business forward. 

The role:

We're looking for an experienced and motivated Product Management leader to lead a team focused on developing next level auditor experiences which help us provide greater risk coverage and assurance within Audit and at Capital One, by leveraging cutting edge technologies like Gen AI and LLMs based solutions. The opportunities to learn and build allows you and your team members to gain your full potential.

Want to launch innovative risk assurance and management digital products? Looking to lead an integrated team using leading-edge technology, human-centered design thinking and agile methods? Can you apply creative problem-solving skills to solve complex business challenges? If so, you may be the next Director of Product Management to drive the transformation agenda for Capital One Audit.

What you’ll do:

• Set product vision and lead road mapping, goal setting, prioritizing, capability delivery, and product roll-out strategy

• Drive larger product initiatives across cross functional teams and get buy in across the board

• Continually drive to understand customer needs and ensure they are considered in prioritization and trade-off discussions

• Engage with various stakeholders to develop a comprehensive vision for how the Product team can deliver value to all user personas collectively

• Develop and lead customer research, prototyping, and test and learn agendas with a focus on building MVP experiences to learn about hypotheses

• Partner with our Tech, Data Science and Data Analyst teams to find opportunities to leverage Machine Learning and advanced analytics to deliver real-time, personalized and contextual experiences for our users

• Build and maintain strong relationships and feedback loops with leaders and stakeholders who manage the downstream operations and processes that depend on the capabilities and performance of our platforms

• Help with overall thought leadership around platform development at the intersection of data+design+tech for the sake of creating meaningful, measurable business and user value

• Apply risk-based decision-making and manage products and processes sustainably  

• You’ll have an end-to-end understanding of your product and how it fits into the larger Audit ecosystem to be able to anticipate impacts from changes in other parts of Audit department

• You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career

We want you if you are: 

• Intellectually Curious. You have the knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You possess Structured communication & storytelling skills with all audiences. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, a pro