Senior Program Assistant

Job Title

Senior Program Assistant

Department

Speech Pathology and Audiology Department

Worker Type

Regular

Pay Type

Hourly

Hourly Rate

17.69

Work Shift

Scheduled Weekly Hours

40

Benefit Eligible

Yes

Post-Offer, Pre-Employment Physical Required?

No

Job Description Summary

Performs a variety of administrative and clerical tasks in support of department's daily operations

Job Description

Essential Duties

• Assists users of department's services by providing information regarding policies and procedures; may assist patrons by aiding them in using services or filling out forms.
• May assist in the performance of various financial and budgetary tasks including preparing and monitoring budgets, preparing fiscal reports, or processing payments.
• May assist with various administrative tasks including ordering supplies, preparing requisitions, scheduling use of equipment, maintaining calendars, or conducting research.
• May prepare various written materials including correspondence, information sheets, or news releases.
• May maintain and update various files and records; may maintain department's computer databases.
• May assist in the performance of various clerical tasks including answering phones, typing, opening and distributing mail, or preparing bulk mailings.

Minimum Qualifications

• Requires six months of coursework or training beyond high school in Business Administration and three years of office experience, or an equivalent combination of education and experience

Required Knowledge, Skills, and Abilities

• Knowledge of standard office procedures and equipment
• Knowledge of computers and office applications
• Some knowledge of administrative procedures which may include budgeting, research, preparing fiscal and other reports; supervisory skills
• Research skills

Additional Position Information (if applicable)

Preferred Qualifications:

• Ability to work with people with diverse backgrounds, physical and cognitive challenges across the lifespan
• Experience with front desk administration, answering phones, taking messages, checking clients in and out, validation of parking, taking payments, scheduling appointments
• Experience with processing, posting and reconciling financial information; e.g. requisitions, vouchers and invoices, balancing cash deposits. Retrieving and providing reports.
• Ability to problem solve (how to handle situations that arise with clients and clinicians) and ability to multitask (Manage a multi-line phone system while simultaneously assisting walk-in clients).

Special Instructions (if applicable)

Not Applicable

Additional Information

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

This organization participates in E-Verify.

Remote Work
For positions that are approved for remote work: Remote work is not a right, it is a work arrangement that can be modified or revoked by Miami University at any time for any reason, including the convenience of the University.

Reasonable Accommodations
Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. Questions and follow-ups regarding requests should also be directed here.

Diversity Statement
Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all. For more information on Miami University’s diversity initiatives, please visit the Office of Transformational and Inclusive Excellence webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

Equal Opportunity/Affirmative Action Statement
Miami University, an Equal Opportunity/Affirmative Action emplo