Senior Director, Data Science Omnichannel NBA

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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

As Senior Director, Data Science Omnichannel NBA, you would report to the Head, Data Science and Data Management. Based in NJ / CA, you would lead the Data Science function responsible for the development and scaling of omnichannel decision next-best-action engine to drive commercial execution, creating continuity in the customer experience across engagement channels and improving impact of commercial activities. The individual in this role will work closely with regional and global cross-functional partners across marketing, sales, commercial operations IT data enablement, IT machine learning operations, and other functions at Gilead and is expected to operate with a “one Gilead” mindset

The ideal candidate should be well-versed in data science techniques, methodologies, approaches, and tools, specifically machine learning algorithms as they are applied in recommendation systems.  This individual must also have familiarity with predictive algorithms and their use in a commercial pharma setting. This individual will lead a team of 3-4 senior data scientists as direct reports and a large team of offshore junior data scientists.

Key Responsibilities:

• Executive-facing technical lead for omnichannel next-best-action program to orchestrate customer touchpoints across HCP personal promotion, HCP digital promotion, and direct-to-patient tactics to drive engagement personalization at scale.
• Leads the Data Science team responsible for the development of the omnichannel decision engine across multiple geographies and brands, managing resources & timelines, identifying & mitigating risk, and mentoring & developing direct reports
• Leads cross functional teams across internal (e.g. sales, marketing, IT, legal, compliance etc.) and external stakeholders (consulting partners, data vendors, marketing agencies).
• Fosters a culture of innovation, continuous improvement, and operational excellence with a strong “data science as a product” mindset
• Industry leader and expertise in working on IQVIA and Symphony Claims, Komodo claims, Optum, Definitive health, Health Verity, EMR data, Lab Data.
• Distills the complexity of data science into actionable key insights with credibility.
• Keeps abreast of latest developments in the field and mentor and manage data scientists from external consulting partners to help design and develop the decision engine for Omnichannel NBA
• Off-shore vendor management to ensure development timelines are met and work product is delivered at the highest quality
   

Basic Qualifications:

• Bachelor's Degree and Fourteen Years’ Experience or
• Masters' Degree and T