Winter 25/26: World Cup Banquet Server

Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: World Cup Banquets Server

Job Status: On Call

Compensation and Benefits:

• Compensation: Proposed hiring rate of $20 per hour 

• Benefits: This is a seasonal position eligible for season pass for employees. Several discount programs (i.e. food & beverage, retail/rental, etc.) also available.

Note: This position is not eligible for a service charge payout

Job Summary:

The Banquet Server for the World Cup Event is responsible for delivering food and beverage service in a fast-paced, high-profile environment. This role ensures all products are served according to established standards while maintaining efficiency, cleanliness, and accurate sales tracking. The server is expected to provide guests with prompt, courteous service and create a welcoming atmosphere that enhances their overall event experience.

Key responsibilities include:

• Serving food and drinks efficiently and professionally.

• Maintaining clean and organized service areas.

• Supporting sustainability efforts through composting and recycling.

• Assisting with event setup, table maintenance, clean-up and trash removal.

• Engaging with guests to ensure satisfaction and create memorable experiences.

This position requires a high level of energy, attention to detail, and a commitment to delivering exceptional service during one of our most exciting events of the season.

Essential Duties and Responsibilities:

Core Responsibilities:

• Serve food and beverages promptly and professionally.

• Clear tables and maintain cleanliness throughout service.

• Expedite food from the culinary team to guests efficiently.

• Prepare service items (e.g., silverware, glassware) and ensure stations are stocked.

• Follow proper sequence and style of service based on event type.

• Support composting, recycling, and sustainability practices.

Pre-Shift & Setup:

• Arrive on time, in full uniform, meeting appearance standards.

• Clock in only after meeting appearance requirements.

• Attend daily staff meetings and check in with the Manager for event details.

• Ensure restaurant and bar areas are clean, stocked, and ready before guest arrival.

• Perform opening side work and assist with general building cleanliness.

Guest Interaction & Service:

• Greet every guest warmly and immediately upon sight.

• Follow the “Four 10-Foot Rule”: make eye contact, smile, and acknowledge guests.

• Engage in friendly conversation and small talk to create a welcoming atmosphere.

• Ensure guests have everything they needs including water, food, beverages.

• Answer guest inquiries and resolve concerns promptly and professionally.

• Thank every guest and invite them to return.

Teamwork & Communication:

• Act as a liaison between guests, bartenders, and management.

• Support coworkers through teamwork, mutual respect, and shared responsibilities.

• Maintain a positive, helpful attitude and promote a fun, safe, and sanitary work environment.

• Communicate any guest or employee concerns to management promptly.

End of Shift:

• Review the shift with the Manager on Duty (MOD).

• Assist with clean-up, restocking, and closing duties.

General Expectations:

• Follow all Standard Operating Procedures (SOPs).

• Take ownership of your role and responsibilities.

• Be polite, respectful, and professional at all times.

• Maintain a clean, organized, and safe work environment.

• Be flexible and willing to take on additional duties as assigned 

Cultural Commitment:

• Represent Copper Mountain’s values and culture with pride.