Metering Technician (Trainee, Tech, & Senior)

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Under the general direction of the Water Metering Supervisor, this role is crucial in ensuring the accurate measurement and efficient management of water resources. Metering Technicians are responsible for performing technical tasks related to water metering systems, conducting inspections, troubleshooting issues, and coordinating installations.

Applicants must submit a resume. There are multiple vacancies for this position.

ESSENTIAL FUNCTIONS: 

Meter Technician - Trainee

• Assist in the installation, activation, programming, reading, inspecting, testing, and replacing of the automated meter infrastructure equipment.

• Assists in communication with customers regarding metering issues, ensuring excellent customer service and satisfaction.

• Maintain accurate records and assist with documenting all activities, including installations, repairs, inspections, and upgrades.

• Promotes and enforces safety protocols, performs quality assurance checks, and ensures adherence to industry best practices.

• Assist in the replacement of meter components.

• Assist in the change of meter boxes.

• Assist in reading residential, commercial, and industrial meters, as required during repairs or meter sets, to relay additional information for billing purposes.

• Assist with the building/repairing, and setting of hydrant meters for Construction use.

• Assist with flanged metering services (1.5 in – 2 in).

• Operates a variety of hand tools and equipment in the removal, installation, adjustment, repair, and servicing of meters.

• Assist with updating work orders and service requests in the computerized maintenance management system with findings.

Meter Technician        

• Experience in Installation, activation, programming, reading, inspecting, routing, testing, and replacing automated meter infrastructure equipment.

• Experience in communication with customers regarding metering issues, ensuring excellent customer service and satisfaction.

• Maintain accurate records and assist with documenting all activities, including installations, repairs, inspections, and upgrades.

• Experience in the reading of residential, commercial, and industrial meters, as required during repairs or meter sets, to relay additional information for billing purposes.

• Promotes and enforces safety protocols, performs quality assurance checks, and ensures adherence to industry best practices.

• Experience in the replacement of meter components.

• Experience in the replacement of a meter box.

• Experience in programming and interrogation of large diameter meters.

• Experience in site investigation to determine the work needed.

• Experience in building, repairing, and setting hydrant meters for construction use.

• Experience working with flanged metering services (1.5 in – 2 in).

• Operates a variety of hand tools and equipment in the removal, installation, adjustment, repair, and servicing of meters.

• Experience updating work orders and service requests in the computerized maintenance management system with findings.

• Assist with training as needed.

Meter Technician - Senior

• Advanced experience in Installation, activation, programming, reading, inspecting, testing, replacing, and integrating meter sizes (3/4 in – 1 in).

• Advanced experience in Installation, activation, programming, reading, inspecting, testing, replacing, and integrating flanged metering services (1.5 in – 2 in).

• Advanced experience in Installation, activation, programming, reading, inspecting, testing, replacing, and integrating large diameter meters (3 in – 12 in).

• Advanced experience in building, repairing, and setting hydrant meters for construction use.

• Advanced experience in communication with customers regarding metering issues, ensuring excellent customer service, satisfaction, and can de-escalate irate customers.

• Advanced site investigations for escalations.

• Advanced administrative duties to support field personnel activities by updating work orders and service requests in the computerized maintenance management system with findings, resource usage, and completion status, and creating follow-up work orders.

• Will collaborate with external vendors, customers, and departments professionally and as necessary to ensure the workflow