Manager, Business Operations

Working Location: PENNSYLVANIA, CENTER VALLEY 

Workplace Flexibility: Hybrid

 

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​

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Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

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Our five Core Values empower us to achieve Our Purpose: 

 

Patient Focus, Integrity, Innovation, Impact and Empathy. 

 

Learn more about Life at Olympus.

 

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

 

 

Job Description

The Manager Business Operations is responsible for strategic and tactical support for commercial operations that support key Sales, Marketing and Commercial initiatives. This person will design and implement cross-functional process improvements that reduce barriers to working efficiently and effectively, resulting in an agile and unified experience. The Manager will execute the vision for Business Operations and provide world-class enablement to drive commercial excellence, an omnichannel approach, integration, sales support, and Business Operations. This key role will provide creative solutions, clear communication, analytics, processes, prioritization and ownership. This person will drive high profile collaborative projects, develop, and coach others who are seen as key business partners and proactively approach furthering analysis strategies and delivering business value.

Job Duties

• Create a 360-degree platform that connects Sales, Marketing, Operations, IT, Service, Field Service etc. by gathering requirements and consulting with key stakeholders to enhance Marking initiatives, Sales, Customer Experience, and Omnichannel
• Provide management and system input for cross-functional initiatives across key regional and global initiatives - such as Go-To-Market, Target Operating Models, Omnichannel, Transform Digital and other transformational activities
• Accountable for the delivery of solutions, strategies and execution that provide integrated processes and  data to enable Olympus to be an insight driven organization. 
• Manage policies, process, system enhancements for Sales and Marketing promotion and programs
• Exhibit proficient level of knowledge related to key processes, policies, business initiatives, and internal resources to assist cross functional departments in accomplishing Company goals and objectives
• Build efficient business processes that meet the business objectives, drive value and ensure compliance
• Manage daily operations of other functions within Business Operations such as but not limited to requests for exception to policy.  

Job Qualifications

Required:

• B.S. Degree in life sciences, technology, finance, business or equivalent years of relevant experience.
• Minimum 2-3 years Operations, Business Analysis, Process Improvement or related experience is required. Experience as a people leader is preferred, experience managing projects and teams is also desirable
• Strong quantitative and analytical skills.
• Excellent oral and written communication as well as presenting and training skills.
• Proven leadership skills and management ability.
• Proven ability to analyze data and communicate findings to various levels of users
• Must possess critical business thinking skills and be comfortable with processes desktop tools software solutions matrix management and change.
• High business acumen; ability to learn quickly and adapt to new circumstances; comfort and ability to effectively order the unknown; intellectual agility.
• Excellent ability to read and influenc