Chief Information Officer / Executive Director III

THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, OFFICE OF INFORMATION TECHNOLOGY

CHIEF INFORMATION OFFICER

POSTING DATE:

2/4/2025

SALARY RANGE: $159,378 - $263,014, annually

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. 

SUMMARY OF POSITION

Mayor Brandon Scott and the City of Baltimore seek their next Chief Information Officer. The Chief Information Officer leads the Baltimore City Office of Information and Technology (BCIT) and provides essential leadership to modernize city government information technology and bridge the digital divide in the City of Baltimore.

The Chief Information Officer leads the implementation of the City’s long-term information technology strategic plan, collaborating with agency stakeholders on major information technology initiatives, while engaging City leadership and business process executives in IT governance. The successful individual will be responsible for aligning IT objectives and programs with Mayor Scott’s Action Plan for Baltimore.

The CIO will play a key role in city government, overseeing all aspects of IT governance, infrastructure, and security. This senior leadership role requires a forward-thinking professional who is committed to transforming the IT function and positioning the organization as a leader in the public sector.

ESSENTIAL FUNCTIONS

• Direct and manage the Baltimore City Office of Information and Technology, including personnel decisions, budgetary management, performance management, contract management, etc.
• Provides technical expertise to the organization in the development and implementation of strategic and operational technology initiatives.
• Represents BCIT in meetings with elected/appointed officials and other city entities.
• Serves as an executive sponsor for the City’s enterprise-wide applications.
• Chairs and leads the IT Citywide Governance Committee.
• Ensures that IT and network infrastructure adequately support city government’s computing, data processing, and communications needs.
• Contribute as a member of the Mayor’s Cabinet and collaborate with senior leadership to align IT with the City’s overall strategy and goals.
• Manage IT sourcing, vendor partnerships, and develop strong relationships with internal and external stakeholders to ensure value delivery and cost-efficiency.
• Lead the continued development and enforcement of cybersecurity policies and practices to protect sensitive data, mitigate risks, and maintain public and employee trust.
• Establishes key performance indicators for IT systems and services and uses performance data to drive continuous improvements in technology services, user satisfaction, and operational effectiveness.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Master’s degree in business administration, computer science, information technology, or a related field required.
• At least ten (10) years of progressive experience in administration of information systems and technology, with increasing level of responsibility throughout, including at least five (5) to seven (7) years of director level experience.

EDUCATION ACCREDITATION: Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

LICENSE, REGISTRATION AND CERTIFICATE REQUIREMENTS

N/A.

KNOWLEDGE, SKILLS, AND ABILITIES

• The next Chief Information Officer shall demonstrate the following:
• Ability to align IT strategy with the City of Baltimore’s overall goals, ensuring technology initiatives support service delivery, policy priorities, and innovation.
• Proven experience in implementing IT best practices in Service Management, IT Governance, Software Development Life Cycle (SDLC), Enterprise Architecture, and Information Security.
• Ability to think strategically and translate organizational goals into actionable information technology initiatives.
• Ability to focus on building organizational capacity and delivery high quality results.
• Experience in leading large-scale digital transformation efforts, managing organizational change, and fostering a