Lead Security Monitor

 

Qualifications 

• High School Diploma/GEDand one year of experience in shelter operations and/or security required. 
• Excellent observational skills and attention to detail.
• Excellent interpersonal and communication skills, including strong de-escalation skills.
• Ability to competentlysupervise, accept supervision, and effectively contribute to the team.  
• Work well with diverse clients and respect confidentiality; work within ethical and legal parameters.
• Computer literate, including Microsoft Office Suite and the onsite camera security system.  
• Valid Driver's License and must meet the MVR driver’s qualifications, preferred.  
• Must pass The Salvation Army background checks.
• Willingness to support the philosophy, goals, and objectivesof The Salvation Army. 
• Must be able to successfully complete CPR/First Aid, CPI, and Bloodborne Pathogen certification.  
• Safe From Harm will apply upon commencement of employmentand Safe From Harm training must be satisfactorily completed within the first thirty (30) days of employment. 

 

Position Summary 

The Lead Security Monitor assists in the overall management and supervision of the security team, ensuring a safe and supportive environment for clients, staff, and visitors.  The Lead is responsible for monitoring the building and occupants and for responding to and appropriately managing crisis and emergency situations.  This is a regular, fulltime position.   

 

Essential Duties and Responsibilities 

This job description is not all inclusive.  It is intended to identify the essential duties of the position.  Other duties, responsibilities and tasks may be assigned by supervisor. 

• Maintain positivework atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers and supervisors.  This would include but not be limited to such actions: resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others’ property and person, professional and appropriate communication to and about co-workers, supervisors, and subordinates.  
• Support the Mission of The Salvation Army by treating every client, donor, and colleague with respect and dignity, and without discrimination of any kind.
• Engage all communitymembers in a way that brings them to the Corps for programming, events, and Pathway of Hope. 
• Develop and maintaina positive rapport with clients. 
• Provide clients and visitors with information, resources, and directions as needed.

Staff Management 

• Actas on-site supervisor in absence of other management, ensure policies and procedures are followed.  
• Assistin guiding, mentoring, and training the security team.  

Security 

• Support clients in followingrules and expectations to assist them in maintaining their program eligibility. 
• Monitor the property and occupants;complete rounds, monitor cameras, and control building access. 
• Safely recognize and quickly respond to crisis situations; deescalating and utilizingthe least restrictive approach (may include approved physical intervention techniques, as a last resort).   
• Competently follow the Harbor Light Safety and Security Management Plan.
• Respond tosafety concerns in a timely manner, contacting emergency personal/management as  
• Escort staff, visitors, and clients,as needed. 

Additional Responsibilities  

• Maintain accurate, professional, timely, and non-judgmental verbal and written communication.  
• Complete all paperworkin a timely manner, including logs, incident reports, and statistics. 
• Ensure areas contaminated with body fluids are cleaned and disinfected in a safe and timely manner, assisting on occasion. 

 

1010 Currie Avenue Minneapolis, MN 55403 

Full Time, 40hrs/week