Regional Inside Sales Account Manager - Eurofins Drinking Water and Wastewater West, LLC

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing
services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure. We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more.

Job Description

The Regional Inside Sales Coordinator (RISC) serves as the administrative liaison for the sales team and actively seeks sales opportunities in smaller segments of the Water Testing market. The RISC is responsible for working with the sales staff to respond to quotes, Requests for Proposal (RFPs), purchase orders, and other client contractual issues as they arise. The RISC also pursues sales from targeted clients through phone calls and direct mail efforts. In all interactions, the RISC will act in the best interest of Eurofins and demonstrate professionalism and high performance when working with both internal and external clients. Eurofins and the RISC are committed to growing the business through a client-first culture that delivers exemplary service.

Essential Duties and Responsibilities:

• Conduct cold calls and sales campaigns to generate new sales.
• Generate transactional price quotes as directed.
• Conduct proposal research & provide technical support (Excel spreadsheet experience).
• Onboard new accounts according to policy and complete vendor forms.
• Assist in response to client inquiries originating from sales calls/emails.
• Participate in sales campaigns to maintain and grow selected accounts/territories.
• Ensure customer awareness of LIMS capabilities and services to improve selling opportunities. 
• Manage all subcontractor (within network and outside) issues (pricing/contacts/communications), including Project Management (PM) and sales rep requests for information from subcontract laboratories, while maintaining corporate purchasing directives to minimize volume to competitors and to be price sensitive.
• Assist with proposal development, maintain proposal files.
• Provide information to Account Managers and Directors on feedback received from clients regarding service issues and our competition.
• Assist in the preparation for and attend periodic sales meetings as assigned.
• Respond to requests for insurance certificates.
• Establish and maintain a productive working relationship between client and lab.
• Bid Portal(s) Listing Review (Bid Prime)
• Manage processing of all awarded contract requirements.
• TALS/LIMS experience familiarity is preferred.
• Provide sister lab [ICO] research to gather info (capabilities, ability to meet RL's, verify parameter lists, certifications, correct method & prep codes)
• Review Bid Portal(s) Listing and Review RFP documents for distribution (Bid Prime)
• Maintain Competitor database by dissemination of bid tabulations
• Maintain 3rd party laboratory database - pricing and capabilities
• Understand contract requirements in obtaining client certificates of insurance
• Provide support for annual price increases for contracted clients

Qualifications

• Education: AS/AA degree in Business related field with environmental experience (3-4 years client-relationship experience may substitute the degree).
• Experience: 1-3 years experience in environmental industry sales and
  marketing or sales/laboratory support role.
• LIMS experience is a plus
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English.

Additional Information

This is a full-time Exempt position. Role is Monday to Friday 9 am to 5pm with flexibility for longer hours and weekends.