Technology Solutions Leader of Dealer Services

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Technology Solutions Leader to join our growing Technology Solutions Team.

The role of the Technology Solutions Lead, Dealer Services is to be responsible for providing technology expertise within the specialized area of F&I and Dealer Services. This position will use operational F&I understanding combined with expert knowledge of various existing and emerging technologies to recommend and implement solutions that solve business needs.

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

What You'll Do:

• Deeply engages with stakeholders by establishing and maintaining ongoing business relationships.

• Confidently and clearly share the purpose and vision of business solutions to customers and stakeholders

• Understands how existing business solutions are used to determine current and future state.

• Understand the business results to be achieved and collaborate with technical resources to research and recommend new solutions based on the business case.

• Organize, clarify, and document the strategic path to those outcomes and advance them into the demand intake process.

• Maintains and improves knowledge sharing and collaboration between the business and IT.

• Assists in the development of customer feedback channels; manages and monitors customer complaints.

• Understand and communicate the need to optimize and improve current solutions.

• Assesses gaps in the market and researches potential emerging solutions

• Identifies the potential for custom-developed solutions that provide a competitive advantage

• Anticipates current and future technology needs

What You'll Need:

• 5+ Years experience in a similar or related position

• Experience working on software related to or in the business of F&I and Dealerships

• 5+ Years of project management experience within the technology space

• Skills required

• Experience in project lifecycles from business case development to final solution delivery

• Thorough knowledge of current technology solutions, including CRM, 3rd party software insurance products, and custom software development

Preferred Qualifications:

• Associate or Bachelor’s degree in information systems, business, project management or related field

• Use of Agile software development methodologies

What we offer:    

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Discretionary Time Off (DTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.