Head of Prepaid

<p> </p> <p><span><span><span><b><span><span><span><span><span>About Digicel</span></span></span></span></span></b></span></span></span></p> <p> </p> <p><span><span><span><span><span><span><span>Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.</span></span></span></span></span></span></span></p> <p><span><span><span><span><span><span><span>Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad &amp; Tobago have contributed to positive outcomes for over 2 million people to date.  </span></span></span></span></span></span></span></p> <p><span><span><span><span><span><span><span>With the Better-Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.</span></span></span></span></span></span></span></p> <p><span><span><span><span><span><span><span>Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.</span></span></span></span></span></span></span></p> <p> </p> <p><span><span><span><span><span><span><span>Visit </span></span></span></span><span><a href="http://www.digicelgroup.com"><span><span><span>www.digicelgroup.com</span></span></span></a></span><span><span><span><span> for more.  </span></span></span></span></span></span></span></p> <p> </p> <p><span><span><span><b><span><span>Job Title: </span></span></b><b><span>Head of Prepaid </span></b></span></span></span></p> <p> </p> <p> </p> <p><span><span><span><b><em><span><span><span><span><span>Primary objective of the job:</span></span></span></span></span></em></b></span></span></span></p> <p> </p> <p> </p> <p><span><span><span><span><span><span>The <b>Head of Prepaid</b> oversees and leads the development, implementation, and management of Prepaid consumer mobile services within the organization. This role involves creating and executing strategies to increase prepaid subscriber acquisition and retention, drive revenue growth, optimize pricing plans, and enhance customer satisfaction. The Head of Prepaid is responsible for analyzing market trends, competitor offerings, and customer behavior to identify opportunities for product and service improvements, as well as collaborating with cross-functional teams to ensure the successful delivery of consumer mobile services in line with company objectives.</span></span></span></span></span></span></p> <p> </p> <p> </p> <p><span><span><span><b><em><span><span><span>Main Duties and Responsibilities:</span></span></span></em></b></span></span></span></p> <p> </p> <ul> <li><span><span><b><span><span>Strategic Planning and Leadership </span></span></b></span></span></li> </ul> <p><span><span><span><span><span><span>Develop and implement the overall prepaid strategy to drive growth, profitability, and market share. Provide leadership to the Mobile team and align their efforts with the company’s broader objectives. </span></span></span></span></span></span></p> <ul> <li><span><span><b><span><span>Product Development and Management</span></span></b></span></span></li> </ul> <p><span><span><span><span><span><span>Oversee the development of prepaid products and services, ensuring they meet customer needs and market trends. This includes pricing, bundling, and promotional strategies. </span></span></span></span></span></span></p> <ul> <li><span><span><b><span><span>Market Analysis and Competitive Intelligence</span></span></b></span></span></li> </ul> <p><span><span><span><span><span><span> Analyze market trends, customer preferences, and competitive landscape to identify opportunities and threats. Use insights to inform strategic decisions and product offerings. </span></span></span></span></span></span></p> <ul> <li><span><span><b><span><span>Marketing &amp; Promotions </span></span></b></span></span></li> </ul> <p><span><span><span><span><span><span>Define the promotions and relevant campaigns to achieve sales and revenue targets. </span></span></span></span></span></span></p> <ul> <li><span><span><b><span><span>Sales and Distribution Management</span></span></b></span></span></li> </ul> <p><span><span><span><span><span><span>Manage distribution channels for prepaid products in co-operation with the Sales team, ensuring they are accessible and appealing to target customers. Collaborate with sales teams to drive performance. </span></span></span></span></span></span></p> <ul> <li><span><span><b><span><span>Financial Accountability</span></span></b></span></span></li> </ul> <p><span><span><span><span><span><span>Manage the mobile business unit’s budget, ensuring financial targets are met. Monitor key performance indicators (KPIs) to asse