IT Asset Management Analyst

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

 

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025.

 

Job Purpose

Herc Rentals is seeking a detail-oriented and proactive IT Asset Management Analyst to join our team. The successful candidate will be responsible for managing the lifecycle of IT assets, ensuring accurate inventory, and optimizing asset utilization. This role requires strong analytical skills, excellent communication, and the ability to work collaboratively with various departments.

What you will do...

 

• Maintain an accurate inventory of all IT assets, including hardware, software, and licenses within a ServiceNow environment. Ensure all assets are properly recorded in the asset management system.
• Oversee the entire lifecycle of IT assets from procurement to disposal. Coordinate with procurement teams to ensure timely acquisition and retirement of assets.
• Ensure compliance with company policies and industry regulations regarding IT asset management. Generate regular reports on asset status, utilization, and compliance.
• Liaise with vendors for the procurement, maintenance, and disposal of IT assets. Manage vendor relationships to ensure cost-effective and timely delivery of services.
• Identify opportunities for improving asset management processes and implement best practices to enhance efficiency and accuracy.
• Provide training and support to staff on asset management policies and procedures. Assist in troubleshooting asset-related issues and resolving discrepancies.
• Update and monitor ServiceNow ticketing systems
• Provisioning and deployment of new desktop and laptop systems using Microsoft Autopilot and Tanium PXE
• Assist with IT related projects
• Support asset recovery efforts and interface with IT Field Services team members regarding asset inquiries
• Provide and manage shipping and receiving IT assets using FedEx
• Establish and maintain good working relationships with all business clients

Requirements

• Two or more years’ experience in IT asset management in an enterprise environment
• Knowledge/experience with a broad base of tools and technologies around desktop and laptop support in an enterprise environment is required
• Interact with management, technical, and business users to understand the business and technical requirements of the organization regarding assigned work tasks
• Strong ability to follow through with assigned tasks expeditiously and accurately to completion with minimal guidance
• Works in a collaborative manner with other team members to balance and address operational tasks, project work, and business requests
• Experience with ITIL or other IT service management frameworks.
• Coordinate projects as assigned
• Proficient in Microsoft Windows 10 and Windows 11
• Proficient in the current Microsoft Office Suites, and Office 365, SharePoint, various Adobe products, Microsoft Edge, Google Chrome, Microsoft Teams, and ServiceNow or similar ticketing systems
• Excellent oral and written communication skills are required to provide appropriate client support and interaction
• Ability to work well with others across many organizations including branch locations, sales and marketing, finance, customer support, and field services

Working Conditions and Physical Requirements:

• High pressure and a fast-paced and demanding office environment
• Occasionally requires lifting as appropriate to perform duties and responsibilities
• Must be able to lift 50 lbs.

Education:

• Associate or bachelor’s degree in information technology, Business Administration, or a related field or four years minimum professional experience will also be considered.
• Certifications Preferred: PITAM, ITAMF, SAMS, HAMS, ITAMA

Skills

• Demonstrates integrity and follows standard operating procedures
• Professional demeanor and strong work ethic