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Global Head of Sales Strategy & Operations (must relocate to Sydney, Australia)
CanvaLos Angeles, United Statesfull_timeVerifiedPosted 13 Jul 2023
About the role
Join the team redefining how the world experiences design.
Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. So whether you're in Texas or California, you have choice in where and how you work in each of those states. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
Canva is built for any team or organization that has a need to visually communicate at scale. We have seen success across different types of companies, including those in the Fortune 500, franchises, and startups. Teams within organizations that enjoy Canva for Enterprise come from diverse departments such as Marketing, Sales, and HR. The core focus of our team is to prove the power of Canva within recognisable Global Brands and Enterprise customers. Business owners are looking to move away from outdated systems and time-consuming design processes, and we strive to serve by empowering them with the ability to build better products and stories.
The mission of the Global Head of Sales Strategy & Operations is to help Canva develop the company’s Enterprise sales strategy, complement our teams with analytical insights to provide recommendations, and streamline day-to-day operations. This leader within the Business Operations specialty will support and partner with our Sales and Customer Success leadership team to drive initiatives and lay the foundations for scalable growth of the Canva Enterprise business.
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for ev
Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship office is in Sydney, Australia, but we've made our way from down under, to hubs in Austin and San Francisco, which are now home to our US operations. So whether you're in Texas or California, you have choice in where and how you work in each of those states. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.
What you’d be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.
Canva is built for any team or organization that has a need to visually communicate at scale. We have seen success across different types of companies, including those in the Fortune 500, franchises, and startups. Teams within organizations that enjoy Canva for Enterprise come from diverse departments such as Marketing, Sales, and HR. The core focus of our team is to prove the power of Canva within recognisable Global Brands and Enterprise customers. Business owners are looking to move away from outdated systems and time-consuming design processes, and we strive to serve by empowering them with the ability to build better products and stories.
The mission of the Global Head of Sales Strategy & Operations is to help Canva develop the company’s Enterprise sales strategy, complement our teams with analytical insights to provide recommendations, and streamline day-to-day operations. This leader within the Business Operations specialty will support and partner with our Sales and Customer Success leadership team to drive initiatives and lay the foundations for scalable growth of the Canva Enterprise business.
What you'll do
- Build a world class Sales Strategy & Operations function in a scaling, product-led growth company.
- Influence and drive better decisions and strategy: operate as a thought partner to the go-to-market leadership team to help craft our coverage model, understanding of operating drivers such as customer growth, and key decisions we make (i.e., customer segmentation, quota-setting, routes-to-market, territory planning, unit economics, etc.)
- Enterprise sales and success operating cadence: develop and establish a high-quality, predictable, and repeatable cadence of forecasting calls, go-to-market team business reviews, and strategic planning to help the company and leadership team discover insights and drive accountability
- Insight and analytical decision support: partner with senior sales and customer success leadership to scope and implement operational and technical improvements to advise strategic decision-making (i.e., Salesforce workflows, sales efficiency initiatives, SPIFs, etc.)
- Cross-functional leadership alignment: identify and help prioritize the largest opportunities for the go-to-market teams and partner across the company for execution
- Growing and happy team: attract, empower, and develop the talent we need to accomplish the above
You're probably a match if
- 10+ years working experience and 5+ years leadership preferred
- Experience with SQL and tools such as SFDC, Gainsight, Zendesk, Mode, etc.
- Business insight / judgement: ability to prioritize focus of effort and inquiry with an eye to business impact / outcomes
- Communication skills: ability to communicate complex concepts and quantitative insights concisely, with actionable so-what
- Project management firepower: ability to manage complex, cross-functional projects and see them through completion at a high level of quality, timely, and with high satisfaction from all partners
- Leadership: ability to attract, empower, and manage A+ talent to deliver strong results. Work with executive partners as a peer and help shape the focus of the business.
- Analytical skills: earn the respect of senior leadership and operating teams by translating strategic concepts to operational implications
- Integrity and trustworthiness
- Humility / willingness to question one’s own assumptions / desire to constantly improve
- Accessible, approachable, and collaborative
- Fast-paced / bias towards immediate actions and results
- B2B SaaS experience preferred
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for ev
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