Senior Certified Medical Assistant #Full Time

Top Healthcare Provider Network

The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.

Opportunity to grow as part of a Certified Medical Assistant Career Ladder!

Job Summary:

The Senior CMA (SCMA) is an experienced professional with a proven record of handling complex cases and using independent judgment. In addition to clinical and administrative duties, this person will support quality improvement activities to ensure quality patient care. The SCMA is able to perform with minimal supervision. As a key member of the patient care team, the SCMA will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of kindness, inclusion, integrity, accountability, and excellence.

Job Responsibilities:

• Greet and interact with patients, visitors, vendors, and all faculty and staff.
• Prepare patients for their visit including:
  • Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required).
  • Assisting patients as needed with walking, dressing, collecting and processing specimens and point-of-care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested.
  • Assisting physicians or other clinical staff with examinations, procedures, and department-specific therapies as requested.
  • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests.
  • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation.
  • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor.
  • Entering orders in Epic as required.
  • Processing, sterilizing, and organizing instruments daily.
• Perform additional specialty-specific duties as assigned and based on clinical operational needs.
• Managing and tracking the patient flow from arrival until exam room departure using an EMR system, including welcoming and informing patients of any delays.
• Preparing and maintaining medical charts.
• Copying and mailing requests for medical records, ensuring HIPAA compliance.
• Performing additional check-out functions such as scheduling, referrals, and additional tasks as needed.
• Other duties as assigned.

Please note: In some practices and based on o