Replacement Sales Representative

Welcome to the intersection of energy and home services. At Airtron, we’re driven by our passion to create a smarter, cleaner and more connected future.

 

At Airtron, we’re more than just a heating and air conditioning installer and service provider. We’re a family of hard-working and dedicated technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives and more. We invite you to join us and experience the rewards of bringing a smile to our customers’ faces every day.

Job Summary: 

 

The Replacement Sales Representative assesses homeowner needs, develops and presents HVAC comfort solutions to new and existing residential customers.

 

Essential Duties/Responsibilities*:

 

• Generates leads through customer referrals, door hangers and other marketing avenues
• Recommends solutions and linked to customer objectives
• Builds rapport with customers by observing and perceiving customer’s interests and emotions
• Builds sustainable relationships with customers to cultivate future business
• Presents products and generate lead and sales opportunities to Big Box associates
• Maintains a closing ratio on technician-generated leads of 70% or higher
• Maintains a closing ratio on marketed leads of 50% or higher
• Maintains an average sale price set forth by the brand
• Performs required surveys on every call
• Completes all paperwork in a timely and accurate manner on all leads, including financing paperwork and the collection of cash payments
• Conducts daily activities with the highest level of honesty and integrity and always displays a positive attitude toward fellow Team Members and customers
• Arrives at all appointments and meetings ahead of schedule
• Provides 100% satisfaction to each customer
• Prepares estimates for contracts and proposals
• Follows-up on sales leads and lists, both self-generated and via other sources
• Manage multiple opportunities particularly focusing on selling service agreements and new equipment
• Sell, renew and expand renewable service agreements, to both new and existing customer
• Follows all company policies and procedures, including but not limited to safety
• Other duties as assigned

* Duties may vary by location.

 

Minimum Requirements:

 

• 1+ years’ experience in outside sales
• High school diploma or GED
• Proven track record of sales success
• Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Strong relationship building skills, customer focused and disciplined
• Strong negotiation and influencing skills
• Strong presentation skills.
• Must be able to communicate in English effectively, both verbally and in writing
• Excellent verbal and written communication skills
• Valid driver's license required

• Ability to work overtime with little notice; weekend hours may occasionally be required.

 

Preferred Qualifications: