Senior Manager, Operations Improvement

Position Summary...

What you'll do...

At Walmart, we are seeking a dynamic and experienced Senior Manager, Operations Improvement to drive operational excellence across our retail stores. In this pivotal role, you will oversee multiple projects, manage content management initiatives, direct process improvements, and lead behavior change programs. Your expertise will be instrumental in streamlining operations, enhancing efficiency, and delivering an exceptional customer experience. 

  

Role Detail: 

• Oversees entire general maintenance and HVAC/R maintenance for 53 facilities. 

• Leads 4 Sr. Managers, I – 2 General Maintenance, and 2 HVAC/R – 40 technicians 

• Works cross functionally with Store Managers and Market Managers on their facility services needs 

• 60% Travel – Mostly just within the region and maybe some to Home Office 

• Oversee budget 

• Manage and evaluate workflow 

• Ensure tickets are being escalated properly 

• Works directly with different vendors and contractors 

  

Hard Skill Sets Needed: 

• Communication/Interpersonal skills 

• Customer service 

• Experience in facilities management 

• Leadership skills – Able to lead, motivate, and develop others 

• Data Driven - Analytical skills 

• Basic computer skills 

  

Soft Skill Sets Needed: 

• PMP Certification 

• Lean Six Sigma 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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