UI Tax Field Representative

The work we do matters!

Hiring Agency:

Labor - Agency 23

Location:

Lincoln, NE

Hiring Rate:

$23.573

Job Posting:

JR2025-00015642 UI Tax Field Representative (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):

04-29-2025

Job Description:

The Department of Labor has a great opportunity in the Unemployment Insurance (UI) Tax Operations Division to join as a UI Tax Field Representative. This teammate will process and manage employer unemployment insurance tax accounts, wage reporting, and system processes for unemployment insurance tax-related issues. We are looking for an individual who is self-motivated, detail-oriented, and able to communicate with a variety of individuals.

Here's what we have to offer!

• 13 paid holidays
• Vacation and sick leave that begin accruing immediately
• Military leave
• 156% state-matched retirement
• Tuition reimbursement
• Employee assistance program
• 79% employer paid health insurance plans
• Dental and vision insurance plans
• Employer-paid $20,000 life insurance policy
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Wide variety and availability of career advancement as the largest and most diverse employer in the State
• Opportunity to be part of meaningful work and make a difference through public service
• Training and Development based on your career aspirations
• Fun, inviting teammates
• A safe and secure environment

 

Examples of Work

• Performs detailed reviews and investigations of employer records including payroll records and tax returns, to determine if the employer is subject to paying taxes, verify correct wages have been paid and verify the accuracy of employer wage reporting to the tax system in compliance with the Nebraska Employment Security law.

• Conducts employer status investigations to determine unemployment insurance tax liability under the law, including relationships among employers, employees and independent contractors.

• Gathers information and contacts employers regarding delinquent accounts or reports; collects taxes, interest and penalties due; negotiates payment plans when necessary.

• Verifies dissolutions, liquidations, bankruptcies, and changes in ownership of business.

• Compiles and reviews existing unemployment insurance benefit determinations and evaluates data and eligibility criteria to determine the correctness of the adjudicated process and validity of the denial and/or payment of benefits. Issues monetary re-determinations and/or non-monetary re-determinations to correct errors or changes in benefit eligibility in cases of new information.

• Interviews claimants and employers to determine reason for claimant’s separation and to verify claimants’ eligibility for unemployment insurance benefits and employer charging based on Nebraska Employment Security Law.

• Verifies correct wages are paid to ensure weekly unemployment insurance benefits are accurate; investigates wage discrepancies.

• Investigates potential overpayment of benefits; gathers information to recoup overpayments and detect benefit payment errors, benefit denial errors and potential fraud.

• Prepares investigative reports, appropriate allocation documents and recommendations for further actions; testifies and represents the Commissioner of Labor at administrative hearings or prosecution hearings in various Nebraska counties.

• Interprets applicable laws, statutes, policies, procedures and regulations and provides explanation to claimants and employers regarding legal requirements and procedures pertinent to the unemployment insurance program and Nebraska Employment Security law. 

 

Requirements / Qualifications:
Minimum Qualifications: Post high school coursework/training in public or business administration, finance, accounting, social/behavioral sciences or related field OR two years experience in employment services, unemployment insurance or human services with responsibility for interviewing; analyzing and/or evaluating data to draw conclusions; assessing documents and records; or performing accounting functions with direct public contact.

Preferred Qualifications: 2+ years experience with customer service and prior experience with tax accounting functions. Experience in interpreting state statutes and regulations

Other Qualifications: Must have a valid driver's license or the ability to provide independent authorized transportation. Successful candidate will be required to complete and pass a Federal Background Check, which includes