Associate Director of Clinical Services, Counseling & Psychological Services

Type of Appointment: Full-Time, At Will 

Job Classification: Administrator I 

Anticipated Hiring Range: $130,000 - $140,000 annually (Commensurate with skills and qualifications) 

Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified 

Recruitment Closing Date: Open until Filled

Priority Consideration Date: June 26, 2026

THE DEPARTMENT:

Counseling and Psychological Services (CAPS) is an organizational unit of the Student Inclusion and Belonging Cluster within the Division of Student Affairs. The unit strives for excellence in student services by adhering to the Values adopted by the Division (i .e., a Student-Centered Philosophy, integrity, Interconnectedness, Passion, Quality, and Richness of Diversity). In keeping with these Values, Counseling and Psychological Services provides a variety of mental health and outreach services to the University community at large. One of the department's primary goals is to enhance the psychosocial development and emotional well-being of students, thus contributing to their retention and graduation from the University. In performing the duties and responsibilities of this position, the Associate Director should demonstrate attitudes, behaviors, and work ethic that exemplify the Divisional Values, in response to assisting students with mental health concerns.

DUTIES AND RESPONSIBILITIES: 

ADMINISTRATIVE DUTIES:

• Interact closely with every level of departmental personnel in performing a wide range of duties; interact with virtually every constituency within the campus community (students, staff, faculty, administrators, parents) on a regular basis.
• Collaborate with CAPS Director, departmental staff, and/or members of the campus community in the implementation of clinical services, outreach programs, consultation, training, and crisis intervention.
• Address confidential and sensitive matters emanating from the department of Counseling and Psychological Services and other administrative offices, academic colleges, and/or student service units.
• Provide regular updates to the CAPS Director as needed and respond to other administrative requests that serve the department and campus community.
• Answers questions and responds to situations in which judgment, confidentiality, tact, discretion, knowledge, and diplomacy are critical, especially in response to crises, emergency services/hospitalizations, confidential documents/information, and in working with clientele in need of unique services.
• Demonstrates proficiency in interpersonal communication skills, public speaking, and in written communications.
• Make decisions based on sound reasoning and with confidence.
• Meet regularly with the CAPS Director (and/or upon request), regarding departmental operations and updates, budgetary and personnel matters, and/or clinical service delivery.
• Manage clinical case assignment and lead the clinical consultation meeting to ensure best treatment intervention practices are being used.
• As part of the department's Management Team, provide supervision and work with the department Dean in completing performance evaluations for professional counselors, administrative assistants, and post-doctoral fellows.
• Assist in providing staff support and direction, promoting accountability, enforcing deadlines, and provide feedback related to ongoing performance.
• Provide and/or organize training sessions and professional development opportunities to promote collegiality, optimum and ethical performance, and teamwork. Empower staff to make independent decisions at appropriate operational levels.
• Assists the CAPS Director in responding to after-hour emergencies throughout the calendar year (i.e., including summer).
• Serve as the Administrator in Charge upon request and in the absence of the Director; attend departmental, university-wide, and community meetings; participate in professional development activities/training to enhance job performance; and facilitate professional development training seminars, and/or presentations as a means to contribute to staff development.
• In collaboration with the CAPS Director, ensure that staff (professional counselors, administrative support staff, and post-doc fellows) are kept abreast of the laws and ethics pertaining to the delivery of clinical services and documentation.
• Maintain a working knowledge of legal and ethical guidelines, policies, procedures in the field of psychology in order to make accurate clinical decisions and referrals regarding treatment planning, consultation, case management and emergency services.
• Build strategic alliances with community mental health providers and private pr