Vice President, Regional Property Manager

Primary Purpose of Position:

Provide financial and operational oversight of regional portfolio to maximize long term value. Prepare and execute the portfolio business plan in accordance with corporate goals and objectives. 

Essential Functions:

Operations

• Develop and implement consistent Property Management operating procedures for assigned portfolio to provide first-class service to tenants. 

• Assume overall financial accountability including approval of all budgets at portfolio level and providing capex recommendations. 

• Review and approve operating and capital budgets for portfolio. Develop and implement capital projects to preserve the long-range viability of corporate assets.

• Negotiate contracts and arrangements with vendors ensuring that all Company standards are adhered to as well as leveraging purchasing power of West Coast Region’s scale when applicable. 

• Conduct formal site inspections with Property Management staff, in compliance with established standard operating policies and procedures.

• Participate in asset repositioning projects by working with the respective asset teams.

• Participate in due diligence surveys of new acquisitions, including but not limited to staffing plans, office procedures, and budget review and service contracts.

• Maintain familiarity with all sections of leases related to operating provisions, services/additional services, expenses, tenants use and landlords obligations.

• Quality control all financial reports, including but not limited to quarterly variance reports, reforecast of income and expenses, tenant account receivables, and Quarterly Financial Statements.

• Review and approve invoices, travel and expense reimbursement requirements and purchase orders as necessary.

• Originate, pursue and negotiate fee and license revenue opportunities (i.e. parking, amenity space, creative repurposing of under utilized spaces, etc.)

• Strategize with department head on all matters related to streamlining operating procedures, change management, utilization & implementation of emerging property technologies.

Tenant Relations

• Overall responsibility for tenant relationships and tenant satisfaction in assigned portfolio.

• Resolve legal disputes between tenant and landlord and effectively use legal counsel as a resource.

• Overall responsibility for tenant relationships and tenant satisfaction in assigned portfolio.

• Oversee communication to retailers, office tenants and community via management of marketing and/or public relations firms.

Talent Management

• Responsible for regional staff development and succession planning partnering with peers to assess bench strength.

• Provide objective performance assessments and reinforce improvement opportunities when applicable. 

• Manage human resources matters to include recruitment, interviewing, training, development, performance management, and compensation reviews.

• Conduct annual and mid-year reviews and ongoing informal performance evaluations with direct reports and create an environment for continued learning.

General

• Provide leadership and strategic planning including supervision of day-to-day and long-term operational functions, focusing on tenant relations, enhancing shareholder value, and executing the operating and financial plan.  Execute the management of assigned portfolio through the direction of staff.

• Collaborate with the regional head of Property Management and maintain consistent communication with other regional department heads on the development of the annual business plan & department specific goals. 

• Drive strategy development for assets via an understanding of the market, corporate goals, and existing leases.

• Provide main interface and serve as main point of contact with regional Development department regarding existing assets’ operations and footprints when new projects are proposed and/or developed.

• Accountable for adherence to internal controls and compl