Global Travel Manager

Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

Carrier WHQ Operations Supply Chain in Florida is seeking a Global Travel Manager, who can lead the Carrier Global Travel procurement programs; to strategically achieve optimum savings; and standardize programs with keen, detailed oversight on compliance with policy and practices. The Global Travel Manager must have a good grasp of data and financial analysis as well as credit card banking processes.

The Global Travel Manager may be required to travel 5 -10% for meetings or events.

This is a hybrid role for someone based in Florida. We are open to receiving resumes from out-of-state interested candidates who are willing to work in a hybrid capacity (3 days in office and 2 days remote). We do not offer relocation assistance. 

We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities:

Category Procurement: 

• Formulate comprehensive procurement strategies for various travel-related categories, i.e., airlines, hotels, ground transportation, and other travel services
• Conduct market research and analysis to identify potential suppliers and negotiate favorable terms and pricing
• Collaborate with stakeholders to identify specific travel-related needs and align procurement strategies with organizational objectives
• Ensure compliance with company policies, industry regulations, and ethical procurement practices

Contract Management: 

• Oversee the contract signing process; ensure all necessary legal and commercial terms are clearly defined and agreed upon
• Monitor and evaluate supplier performance against established contract terms; address discrepancies or issues promptly.
• Collaborate with legal and finance teams to handle contract modifications, extensions, and terminations

Supplier Management: 

• Establish a supplier evaluation framework to regularly assess the performance and capabilities of existing suppliers
• Identify opportunities for supplier development; work closely with suppliers to improve offerings and service levels
• Conduct supplier audits and evaluations to ensure compliance with quality standards, sustainability practices, and regulatory requirements

Internal Coordination: 

• Facilitate effective communication and cooperation with the Travel Operations team to understand their requirements and align procurement strategies accordingly
• Collaborate with the Finance team to ensure budgetary adherence and cost optimization in the procurement process

People Management

• Manage a small team of travel experts

Basic Qualifications:

• Bachelor’s Degree
• 5+ years of experience in Supply Chain, Meetings and Events, and/or Corporate Travel
• 3+ years of experience in change management, or project management with a focus on supply chain, corporate travel, finance, digital systems or banking/treasury

Preferred Qualifications:

• Bachelor’s Degree – Supply Chain, Business Management, Finance, and/or Corporate Travel
• Proven track record of experience in Travel Services procurement, with a deep understanding of the intricacies of the industry
• Ability to independently manage and execute end-to-end procurement projects, i.e., demand analysis, sourcing, negotiation, and contract management
• Up-to-date knowledge of the latest trends and technologies in the travel or tourism industry
• Keen interest in leveraging innovative solutions to enhance procurement processes
• Analytical skills (including data a