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Wafer Care/Protocol Services Onsite Supervisor

MSR-FSR
Santa Clara, United Statesfull_timeVerifiedPosted 6 Feb 2026

About the role

JOB TITLE: Wafer Care/Protool Services Onsite Supervisor

Responsibilities include

Administrative functions for AMHS

Interact with all lab users for any inquiry for AMHS and TME

Provide MCSPLUS training to all lab users

Manage all cages/storage program

Maintain all KPI reports

Fill in as needed for Wafer care technician

Factory certified on all cleaning process for FOUP/FOSB/Cassette

Fill in as a backup for administrator on Factory Server database

Maintain and process all requests on WFM program

Other tasks assigned by management

Interview and process required paperwork for new hire

In charge of on board / off board process for all employees

Core members for Clean, Safe and Secure (CS&S) program as measured by monthly KPI report which is presented to management from supplier supervisor

Participation in all lab and associated lab support areas on protocol & safety walks including: The documenting of all findings in database, follow up with task owner on root cause & corrective action, approve and timely closure of all findings in database, utilize check list on every walk. Ensure finding closure cycle times meet established goals.

Monitor, maintain & enforce clean room protocols adherence including the proper wearing of garments, all PPE, safety glasses, goggles, masks, gloves, and other applicable PPE. Assess and correct violations associated with all items listed on the standardized CS&S audit checklist.

Make sure that all signage is per corporate communications format specifications and that all signage is applicable to the area it is posted. Ensure signage is standardized where possible. Signs are placed in areas that are easy to view by customers.

Daily tag and sweep FOUP/FOSB. Document repeat offenders and work with them to establish long term corrective action. Empty all blue racks daily at all campuses and ship FOSBs to B21 / Reclaim.

Manage wafer / part storage program including pickup and delivery of FOUP / FOSB from / to labs / clean room.

Main force to drive blue bin program for properly dispositioned parts from lab / clean room on average twice / week / building or as needed.

Routine check and repair, if necessary, all vacuum wands at all campuses  (Ex: vacuum wand on process tools, inline metrology tools, labs, or cleanrooms)

Collect particle samples quarterly and plot data onto trend chart for all clean rooms and labs at all campuses. Share results with management.

Support annual CUPA and Fire inspections at all campuses.

Provide support for special requests such as customer visit, media tour, executive tour etc.

Provide support to BU in cleanup efforts such as tech room, bays, labs  etc. assigned.

Support ERT in emergency events (site access, escort)

Suggestions for lab Continuous Improvement (CIP) activity.

Management to establish tracker for suggested improvements. Track implementation by supplier employee.

Other duties as assigned by management (Ex: CIO, OSO, PPE distribution, and tracking)

 

Shifts Available:

  • Wafer Care Technician - Days M-F 7am to 3:30pm
  • Wafer Care Technician - Days Su-Th 7am to 3:30pm
  • Wafer Care Technician - Days Tu-Sa 7am to 3:30pm
  • Swings
  • Wafer Care Technician - Swing M-F 2pm to 10:30pm
  • Wafer Care Technician - Swing Su-Th 2pm to 10:30pm
  • Wafer Care Technician - Swing Tu-Sa 2pm to 10:30pm

*NOTE- "Swing" Shift pays an additional 10% on top of your base salary

MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

 

COMPETENCIES:

·       Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

·       Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

·       Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

·       Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

·       Ethic

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