Premium Supervisor- Empower Field

Job Description

The Premium Supervisor position is responsible for supporting all food and beverage operations within the Premium Department. 

 

This position is considered an Hourly/ Seasonal/ Part-Time Employee

Compensation Data

The hourly rate of pay for this position ranges from $20 to $22.75. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.​

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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.   Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.  Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.  For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.  ​

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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Position Type

Scheduling for this position will be managed through a flex workforce app, ReadyOn, in which shifts will be made available for you to select. There is no minimum guaranteed hours per week and hours will not exceed 25hrs/wk average annually. 

Job Responsibilities

• Oversee operations of assigned areas during events. 
• Interact with clients and guests, as necessary. 
• Identifying customers’ needs and respond proactively to all of their concerns.  
• Ensure all event spaces, pantries, etc. are properly set and ready for each event. 
• Supervise and evaluate employees; counsel, promote employee growth, efficiency, morale and teamwork.  
• Maintain and control high volume food and beverage inventory. 
• Train, educate, and enforce responsible service of alcoholic beverages. 
• Enforce standards for service, sanitation, and product and food quality. 
• Interact with co-workers to assure compliance with company service standards, inventory, and other standard operating procedures. 
• Conduct physical audit of inventory and product. 
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training. 
• Verification of rentals, food, supplies, beverage, etc. has been received in accordance to Event Orders, Transfers, etc. 
• Work directly with Warehouse and Culinary in a professional and productive manner to ensure all service needs are met. 
• Other duties as assigned by management 

Expectations: 

• Maintain a professional appearance and demeanor that aligns with Premium service and standards. 
• Report for scheduled shifts on time.  
• Uphold staff to the highest level of service standards and performance, including implementation and follow-through of SOPs . 
• Manage time efficiently and effectively. 
• Complete delegated tasks in a prompt and organized manner. 
• Communicate effectively and professionally with Aramark Management. 
• Must be able to work a flexible schedule to meet service demand levels, including days, nights, weekends, and holidays. 
• Must meet state and local health requirements for food handlers and alcoholic beverage services. 
• Comprehensive knowledge in Catering Standards for enhanced execution. 

Qualifications

Skills:  

• Excellent organizational, written, and verbal communications and interpersonal skills. 
• Knowledge and experience working with a POS system. 
• Customer service and communication. 
• Fast paced problem solving. 
• Must be personable, proactive, and self-motivated. 
• Organized and ability to jump from task to task and prioritize as needed. 
• Ability to work under pressure and meet deadlines. 
• Able to adapt to change quickly. 
• Punctual and dependable. 
• Must be able to read and maintain information. 
• Must be able to perform simple mathematical calculations. 
• Must be able to speak, read, write, and understand English. 
• Service industry experience pr