Global Privacy, GRC Senior Specialist

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

What you'll do

• Prepare high-quality materials for key oversight forums, including the Group Risk and Compliance Committee, Group Policy and Compliance Committee, and Group Audit & Risk Committee.
• Oversee the annual second line assurance process for VGSL and other relevant Group entities, including contribution to the annual CEO attestation.
• Monitor and track risk mitigating actions across the business, working with risk owners to ensure privacy controls are understood and operate effectively.
• Produce regular KPI reporting with insightful analysis, including data breach trends and the impact of regulatory developments on the privacy programme.
• Plan, manage, and monitor initiatives that drive the privacy agenda, including the development and delivery of the Privacy & Digital Trust Annual Plan.
• Measure and report functional operational performance to leadership, tracking actions identified to improve outcomes.
• Track and report on internal audit actions owned by the Global Privacy Officer and the Global Privacy & Digital Trust team against agreed timelines.
• Drive operational governance with domain leads and provide clear, consistent reporting to stakeholders.
• Continuously review, simplify, standardise, centralise, and automate privacy and digital trust policies, processes, and tools, in collaboration with the wider Compliance function.
• Monitor external regulatory and industry trends, translating these into impact assessments and change proposals for relevant stakeholders.
• Provide subject matter expertise, advisory support, and training on all aspects of the Privacy & Digital Trust programme.

Who you are

• Results-oriented, proactive, pragmatic, and ethical, with a strong interest in privacy, programme management, and the societal impact of technology.
• Experienced in solving complex problems within large, technology-driven and regulated organisations, creating practical and repeatable solutions.
• An effective communicator with strong presentation and stakeholder engagement skills.
• Comfortable working in a matrix environment, with the ability to navigate ambiguity and competing priorities.
• Resilient and persistent, with the confidence to challenge constructively and deliver difficult messages when required.
• Highly knowledgeable in privacy and data protection laws and regulations.
• Experienced in programme management within complex, multinational organisations.
• Skilled in compliance and risk management frameworks and methodologies.
• Experienced within the technology or telecommunications sector in a global, matrix organisation.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in expl