Technical Project Manager (Analytics)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for the technical program management for the Business Intelligence team within Comcast Integrated Supply Chain Operations . Serve as the program management lead for all reporting, data and Analytics intakes lead within ISCO BI team.

Job Description

Core Responsibilities

• Own the end to end aspect of ISCO BI program and release management activities.
• Identifies, confirms and obtains participation from required cross-functional teams. Ensures team clearly understands roles and responsibilities for the duration of the program.
• Actively participates in the key planning of program milestones drives alignment to these milestones. Uses specific knowledge about one or more technical areas to research, plan, communicate and achieve objectives through program/project team.
• Work with Product Owners to continue to evolve our planning practice in support of a continuous delivery model.
• Manage the development cycle through daily stand ups, sprint reviews, and retrospectives.
• Ensures the program roadmap is prioritized and developed.
• Manage the intake lifecycle based on issue category (bugs, adhocs, feature requests)
• Guides the team on how to use Agile/Scrum practices and values to improve the quality, speed, and compliance
• Coordinate the RCA and create incident reports with concerned business and technical teams.
• Calibrate current process paradigm in improving development/delivery throughput across team functions.
• Support release management and version control by coordinating activities across business and technical teams.
• Develop deep working relationships with business stakeholders to become a trusted partner for their data and analytical needs
• Works to identify and obtain participation from required cross-functional core team members, including matrixed project managers. Oversees the team as they plan, track and execute project plans from start to completion.
• Creates program plans and program record. Works with the core team and senior staff member(s) to identify and schedule all the work required to fulfill program scope, including identification and management of critical path tasks.
• Assists in the development of key goals, objectives and success criteria for the program. Ensures clear communication and alignment with stakeholder and delivery teams.
• Recommends changes to improve the engineering process and to alleviate process inaccuracy and duplication.
• Supports the budget and resource forecasting exercises.
• Identifies and analyzes risks and issues while providing resolutions to a diverse range of complex problems.
• Tracks and manages the program schedule and task details included in the technical program plan. Analyzes the actual performance against the plan and makes adjustments consistent with plan objectives. Works with team to assist in action item resolution and track completion. Ensures program milestones are accomplished and ensures overall timelines are met. Documents all major plan changes in scope, approach and date delivery. Determines and develops approach to solutions.
• Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Works with senior staff members to manage proposed changes to program parameters and ensures appropriate processes and communications are followed. Works under normal supervision. Follows established directions.
• Monitors and ensures quality of program deliverables. Works with core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field through trials and controlled customer deployments.
• Delivers on commitments while demonstrating a high level of integrity and respect for all teammates and stakeholders.
• Consistent exercise of independent and collaborative judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.