Business Analyst II, RBS

Are you passionate about solving business challenges at a global scale? The candidate will be excited about understanding and implementing new and repeatable processes to improve our customer experience. They will do this by partnering with key stakeholders to be curious and comfortable digging deep into the business challenges to understand and identify insights that will enable us to figure out standards to improve our ability to globally scale this program. They will be comfortable delivering/presenting these recommended solutions by retrieving and integrating artifacts in a format that is immediately useful to improve the business decision-making process. This role requires an individual with excellent analytical abilities as well as an outstanding business acumen. The candidate knows and loves our customers (internal and external) and will work back from the customer to create structured processes for global expansions and help integrate new countries/new acquisitions into the existing program. They are experts in partnering and earning trust with operations/business leaders to drive these key business decisions.

Responsibilities:
- Creation, maintenance of Dashboards
- Build Infrastructure to grow into a Tier 1 product
- Own all partnerships with stakeholders to setup, onboard and maintain required tables, data lakes, data structures.
- Developing, maintaining queries and owning ad-hoc query needs/dive deeps for escalations/issues identified
- Automation and upkeep of WBR, MBR and QBR data inputs
- Supporting the PM and the RAs for all large scale data requirements and providing them in an actionable format to run pilots, launch features and enable effective decision making
- Learn and understand a broad range of Amazon’s data resources and know how, when and which data sources to use.
- Own the data preparation to run financial / CX estimates for pilots/experiments.
- Present insights from time to time to that will help shape effective feature expansion strategies WW