TWA (6 Months) – Director Assistant, Commercial Lending & Product Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

This is a Temporary Work Assignment (TWA) for 6 months. 

The TWA Director Assistant is a key role providing analytical, strategic, communications and executional support for the U.S. Commercial Lending & Product Analytics team. Reporting to the Senior Vice President, the incumbent will be a strong strategic thinker who possesses the confidence and composure to successfully drive the implementation of a wide range of initiatives within Global Commercial Services (GCS) and with across key partner groups.

Key responsibilities include:

• Build impactful and comprehensive presentations for key business reviews with senior management.
• Partner with the office of the GCS Product, and other GCS Executive team members, by acting as a central point of contact for high priority business initiatives, information requests and updates.
• Liaise closely with CEG Business Partner and lead the execution of a wide range of Talent initiatives e.g., Talent Assessment, PMP, Learning and Development. Assist in development and execution of strategies and initiatives to drive Colleague Engagement.
• Create internal and external organizational communications through a wide range of channels including memos, announcements, Town Halls.
• Manage business planning and operations (e.g., annual budget and planning, risk and finance reviews, leadership updates).
• Build strong working relationships across the group, as well as with business partner groups to maximize collaboration, problem solving and generate solutions to deliver results.
• Lead other ad-hoc projects that are department wide priorities as well as projects requiring strategic analysis and data consolidation.
• Serve as a thought partner to the SVP and the extended leadership team

Desired Personal Characteristics:

• A planner - you manage complexity by breaking things down and prioritizing
• A driver - you like making to-do lists, but more importantly crossing things off them
• A time traveler- you look to the future and work backwards to anticipate when things need to get done
• A thought partner - you're curious, like to ask questions, solve problems, and speak your mind
• A storyteller - you can communicate ideas and emotions with clarity and impact 
• A coach - you're interested in the individual and interpersonal dynamics that make teams tick

Minimum Qualifications:

• Demonstrated strategic thinking and analytical skills, ideally with experience in strategic analysis, consulting, communications and/or project management related roles. 
• Superior project management and organizational skills.
• Ability to manage multiple tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment.
• Strong drive and high personal accountability to deliver results within tight timeframes; ability to prioritize effectively when faced with changing priorities.
• Superior written and verbal communi