Epic Healthy Planet Build Analyst (Systems Application Analyst, Sr)

Department Overview

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions enable OHSU to effectively manage information to accomplish its missions.

 

The Epic Healthy Planet Population Health Build Analyst plays a critical role in designing, building, and optimizing Epic's Healthy Planet module to support organizational population health strategies and value-based care initiatives. This position collaborates with clinical, operational, and technical stakeholders to configure solutions in Epic, integrate actionable data, and enable care teams to improve outcomes across patient populations.

Function/Duties of Position

System Build and Maintenance

• Facilitate customer requests for new or changed solutions.  Develop options with recommendations, create functional specifications including performance requirements, create and execute test plans to confirm delivered functionality.
• Ensure data integrity and validity of the Epic application.
• Define system standards to be followed by other analysts such as database record numbering and naming conventions, technical documentation and specifications, technical build migration to production system.
• Analyze Epic functionality to simplify processes, improve the flow of data, and make use of enhancements.
• Design and build customized functionality based on workflow recommendations.
• Perform Epic Ambulatory, Cheers, and Healthy Planet build and maintenance as assigned per the OHSU Population Health Distribution Matrix.
• Develop test plans/documentation, conduct testing and validation as appropriate.
• Perform assessment and testing; write documentation in preparation for system upgrades.

Project Management:

• Assume project management responsibilities for medium to large projects.
• Follow all Project Management standard processes.
• Complete all standard Project Management documentation.
• Communicate status, progress, issues and roadblocks to project sponsors and managers as appropriate.
• Ensure that all components of a project plan are completed including design, build, testing, validation, training, and communication.

Problem Resolution

• Respond to customer problems and issues, either by Support Desk referrals or direct customer contact.
• Communicate problem progress, resolution, and document in Jira as appropriate.
• Analyze problems to determine if it is necessary to resolve, if needed, escalate it to Epic TS. 
• Manage assigned Jira tickets to ensure resolution or closure of tickets in a timely manner.
• Communicate with Epic TS on the prioritization of issues to meet OHSU needs. 

Epic Certification and Professional Development

• Achieve and maintain EpicCare Ambulatory or Healthy Planet Certification. Obtain Epic Badges in relevant areas, such as Epic Certified HEDIS, Epic AI, Epic Cheers, Value-Based Analytics.
• Complete New Version training on the required schedule.
• Attend related classes to manage assigned projects. 

Other duties as assigned.

Required Qualifications

• Master’s degree in computer science, a related field, or a clinical field and four years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Bachelor’s degree in computer science, a related field, or a clinical field and six years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Associate’s degree in computer science, a related field, or a clinical field and seven years' work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Eight years work related experience in the information technology field or a combination of clinical or operational healthcare environments; OR

• Equivalent combination of education and experience where one year of experience will be substituted for an Associate’s degree and two years of experience will be substituted for a Bachelor’s degree.

Experience

• Epic Healthy Planet or Ambulatory hands‑on build experience.

• Understanding of My Panel Metric (MPM) build and configuration.

• Understanding of Epic registry structures, reporting tools, system architecture, and population health workflows.

• Epic Reporting Workbench and SlicerDicer experience including adhoc analysis.

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