Vice President, Project Management Organization

Just Global:   

At Just Global we live and breathe B2B and believe in igniting B2B relationships.  Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work.  We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue.  We are the heart of B2B.  

What you are accountable for:  

This role is accountable for running the global Project Management Organization (PMO). As part of the Customer Experience pillar within Just Global, this role is ultimately accountable for embedding the PMO and project management methodologies within the day to day running of the client projects. 

The role takes overall leadership of the global PMO team and provides support, mentorship, and direction to Project Managers who own delivery and execution within client portfolios.  

What you are responsible for:  

• Assess the organizational and client landscapes to articulate and deliver the vision for a global PMO 
• Ensure project management methodologies are appropriately and accurately adopted within the business. 
• Oversee the planning, resource, execute, and otherwise manage cross-functional teams on projects to ensure client work is high-quality, award-worthy, profitable, and delivered on-time.  

• Be the point of escalation with department heads or discipline leads when inconsistencies occur in planning projects by:  

• Defining scope (based upon requirements and deliverables);  
• Developing comprehensive budgets by building aggressive but realistic staffing plans to deliver upon defined scope;  
• Creating work-based schedules; and  
• Mapping out resource requirements.  

• Coordinate with Resource Management and department heads/discipline leads to properly staff engagements or projects.  
• Manage against project plans, schedules, timelines, and defined budgets – all of which are subject to updates based upon tangible changes impacting the delivery of work.  
• Facilitate regular status meetings (internal and external) and stand-ups.  
• Collate and report a holistic view of global projects centrally, measuring trends on project progress on delivery timelines and budget (in relation to the approved staffing plan).  

• Maintain accuracy and timeliness of project financial reporting, project cost accounting, and/or revenue recognition reporting;  

• Actively manage project-related issues; and  
• Identify and mitigate the highest likelihood project risks – planning for contingencies, where appropriate.  

• Work hand in hand with Client services Portfolio leads to: 

• Set and manage client expectations;  
• Gather detailed requirements (business, functional, technical) and ensure comprehensive project briefings;  

• Liaise with department heads to define, set, ad enforce mutually agreed upon deadlines internally and externally;  
• Build project forecasts for their respective clients;  
• Craft commercially appropriate contracts (SOWs, Change Orders) reflecting proper descriptions re: services, deliverables, timing, assumptions; and  
• Ensure all PMOs are deeply engaged with client relationships, understand the demand that the clients are putting on the agency and supporting in managing the client expectations with regards to project delivery timelines and budget. 

• Manage the team of the overall performance and professional development of all global Project Managers. 

• Accountable for global PMO hires, participating in interview process for PM roles in other regions.  
• Collaborate with the People Team on curriculum and content development, efficacy monitoring, and evolution to up-level the capabilities of the PMO team and project management capabilities across the organization more generally. 
• Ensure new PMs are set up for success, productive, and materially contributing as soon as possible.  
• Provide mentorship to teammates who are performing project management duties.   
• Own inputs to resource management and forecasting for any engagement or project where the PMO is responsible for delivery/execution.  

• Provide value-added input on creative execution options (where appropriate).  
• Adopt, enforce, and otherwise contribute to the overall improvement and quality of Just Global’s processes including:  

• PMO-specific process definition, change management, efficacy monitoring, and evolution revolving around delivery management. This includes ensuring the completion of proper QA/QC of agency work-product as part of the overall campaign or engag