Manager, Product Management- Business Cards & Payments

Center 1 (19052), United States of America, McLean, Virginia

Manager, Product Management- Business Cards & Payments

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

Job Summary: We are seeking a talented and experienced Product Manager to join our team at Capital One, Business Cards & Payments team. As a Product Manager, you will lead the strategy, development, and management of innovative front-end products designed to enhance the experience and productivity of our internal employees. You will work closely with cross-functional teams to deliver innovative products that meet the needs of our internal & external customers and align with Capital One’s business objectives. 

In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in five key areas:

• Human Centered 

  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design

  • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test

• Business Focused 

  • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs

  • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk

• Technology Driven 

  • You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology 

  • You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers

  • You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy

• Integrated Problem Solving

  • Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible

  • Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

• Transformational Leadership 

  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams

  • You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

As the Manager, Product Management - Business Cards & Payments, you will:

• Translate business strategy and analysis into consumer facing digital product and/or features

• Drive the agenda of 1-2 Agile team, maintaining a robust backlog and partnering with technology to deliver intent

• Work in a zero to one environment, defining the future vision for an improved spend identification experience for our Field team and small business customers they support

• Prioritize and lead discovery in an exciting problem space, leveraging customer behavior, insights and onsite performance metrics to deliver impactful solutions

• Navigate a complex stakeholder environment to determine path forward and gain alignment on the approach

• Showcase exceptional cross-team collaboration, working across different functions, org