Sr. Associate, Project Manager

Sr. Associate, Project Manager

Capital One offers a broad spectrum of financial products and services to consumers, small businesses, and commercial clients.  We nurture a work environment where people with a variety of thoughts, ideas, and backgrounds, guided by our shared values, come together to make Capital One a great company and a great place to work.

The Corporate Integrity team seeks to ensure that integrity and ethical conduct are the foundation of our company's culture and guide everything we do by proactively managing conduct risk and empowering associates through education.  As a Sr. Associate on the Corporate Integrity Governance team, you will help deliver an industry leading compliance and ethics program that produces well-managed and audit ready outputs from all department workstreams, including the following critical programs: (1) Conflicts of Interest (COI) disclosures, (2) Gifts and Entertainment (G&E) disclosures, (3) Ethics Program management, (4) Internal Fraud & Controls Program,  and (5) The Office of Corporate Investigations (OCI). 

General Responsibilities: 

• Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company

• Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts.

• Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.

• Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation

• Conduct regular meetings with project teams.  Document progress and report to stakeholders on project status.

• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Forge relationships with key stakeholders to ensure delivery of commitments

• May perform day-to-day performance of department processes or parts of processes as needed.

• Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review. 

• Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams) 

• Collaborate on larger initiatives, including representing the department on broader change control forums for input and to represent department interests; may challenge forum decisions if project outcome impacts department processes.
   

Candidate Profile:

The ideal candidate is an experienced project management professional, who is ready to join a talented team of compliance professionals and investigators to work as a cooperative and productive team member.  A successful candidate will be an active listener and have experience spotting issues and proactively identifying thoughtful solutions.  Candidates must be self-motivated, demonstrate flexibility in responding to changes in assignments and job responsibilities, and have the ability to maintain positive working relationships with business partners across the company.  Finally, candidates must be able to comply with all organizational and professional ethical standards.

Basic Qualifications: 

• Bachelor’s Degree or Military experience

• At least 2 years of Project Management experience

• At least 1 year of experience in Microsoft Office or G Suite
   

Preferred Qualifications: 

• Masters degree or MBA 

• At least 3 years of Project Management experience

• At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management 

• PMP, Lean, Agile, or Six Sigma certification

• Strong communication and collaboration skills

• Strong problem solving and influencing skills

• Work experience achieving results with complex projects

At this time, Capital One will not sponsor a new applicant for employment authorization for this position