Patient Meal Coordinator

Location: Madison

Full-time, 1.0 FTE (40 hours/week) | Split Shift | Saturday, Sunday 6am- 2pm | 3 Weekday shifts 10am-6pm

Make a lasting impact with Agrace

Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care. If you are looking for a role that helps support meaningful, patient-centered care, this is your opportunity to make a difference!

How You’ll Make a Difference

The Patient Meal Coordinator is the liaison between patients and the Agrace kitchen.  This position works to promote all patient meal coordination, is responsible for initial patient orientation, delivery and return of patient meals, and patient diet order changes. Additionally, this position is responsible for kitchen operations, environmental safety, events, production, and special projects.

Key Responsibilities

Maintain Patient Meal Information

• Collaborate directly with patients and families and tailor meal services to meet specific needs.
• Keep all patient meal information up to date and disseminate to appropriate stakeholders. 
• Process daily patient menus.
• Collaborate with inpatient unit staff to tailor meal services to meet patient needs.
• Coordinate Guest Tray program in collaboration with Inpatient social workers and leadership.
• Consult with Homecare teams regarding patient dietary needs, as appropriate.
• Educate kitchen staff on new allergens and diets.
• Provide daily menus to team station and kitchen staff.
• Educate inpatient unit staff on kitchen programs, changes, and food safety concerns.
• Document patient and guest meals

Kitchen Operations

• Prepare and deliver appetizing patient meals appropriate to patient diet type and/or customer request.
• Ensure consistency and quality of all kitchen products and meals by using established workflows/systems, tasting food, presenting the food properly, and following Agrace recipes.
• Complete tasks within the required timelines and collaborates shift-to-shift.
• Request orders of kitchen food and supplies in accordance with the established ordering schedule. 
• Stock and rotate food and supplies in the kitchen, nutrition centers, vending areas, and storage areas. 
• Assist throughout the kitchen and café as required to meet production requirements. 

Events Coordination and Special Projects

• Work with internal and external customers for event planning and execution considering cost, aesthetics, timing, and special menu items.
• Collaborate with other Agrace teams for special projects.

Environmental Safety

• Follow all internal and external policies and procedures regarding safely preparing, packaging, storing, and serving food.
• Ensure the work area is kept clean, safe, and stocked appropriately for use at all times.

Nutrition Center Oversite

• Train staff and volunteers regarding the expectations and procedures for stocking inpatient unit nutrition centers.
• Ensure nutrition centers are well maintained and organized.
  • Stock and rotate food and supplies in the nutrition centers and vending areas.

Other Duties

• Train, assign, and direct the work of volunteers.