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The Dallas Market Chief Medical Officer is an instrumental clinical leader of our primary care team, combining clinical practice experience with leadership and operational management to ensure high-quality patient care and alignment with Value-Based Care (VBC) principles. This market specific role requires flexibility to adapt responsibilities as needed and demands a unique blend of clinical management, financial/business acumen, and strategic partnership to optimize patient care and business outcomes.

Job Description

KEY RESPONSIBILITIES 

Leadership & Organizational Management:

• Understand organizational & market priorities, trends, and goals, to develop a clinical strategy to advance clinical talent and performance

• Identify physician recruitment needs and collaborate in the hiring and contracting of providers.

• Plan, organize, manage, and supervise the roles of the Center Medical Directors. 

• Build strong relationships with specialists, hospitalist, SNF and other providers to form a narrow network of quality service focused on senior population health.

• Responsible for medical interpretation, reviews, and decisions as required for plan administration.

• Monitor medical performance and provide guidance to ensure that the quality of care being provided meets appropriate standards and to ensure cost-effective utilization practices.

• Represent CenterWell/Conviva brands in local communities and related media activities while collaborating with the recruitment team to build and network a pipeline of high-quality primary care clinicians (physicians, APPs, MAs, and other clinical professionals)
   

Clinical/Patient Management:

• Foster a robust patient-centered and value-based clinical vision, strategy, and culture locally that orients care teams around excellence in patient care, teamwork, outcomes

• Deliver leading clinical performance in patient experience, quality of care, clinical outcomes, and avoidable utilization

• Periodically review clinician charts to identify opportunities in care, ensuring clinical assessments are accurate and that performance improvement and coaching initiatives are precise  

• Identify critical issues for high-risk patients during case reviews & other forums, and modeling and driving clinical excellence

• Conduct root cause analysis of care opportunities from both individual, team, and systems perspectives and partner with clinical and operational colleagues to improve high-reliability care as a team

• Ensure clinicians effectively co-manage high risk episodes of care and patients with partnered Care Integration Team (CIT) resources and programs for transitions of care management (TCM), high-risk patient management (HRPM), and social determinants of health (SDOH) efforts, improving clinical outcomes and avoidable utilization

• Monitor and manage daily patient care and initiatives to improve team-based key performance indicators (KPIs), such patient experience via Net Promoter Score (NPS) and Medicare clinical quality via HEDIS, meeting local and organizational goals

• Personally deliver high-quality primary care and demonstrating a high degree of patient care ownership and clinical excellence in age-friendly senior primary care including health promotion & prevention, disease management, effective specialist & hospital co-management, and complex care management

• Spend 20-30% of time on direct patient care, with remaining time dedicated to administrative responsibilities. The percentage of time may vary by market needs and by staffing levels throughout the year.  
   

Dyad Partnership:

• Collaborate with operational leaders (Market President) and Shared Services partners to align on clinical and operational goals, strategic planning, and budgeting

• Maintain regular communication to align on performance, strategies, and team communication and management, ensuring unified decision-making and consistent messaging for cohesive leadership.

• Work together towards common goals that support the mission, vision, values, and overall patient experience outcomes, managing clinic/market dynamics and engagement.

• Partner on strategic and operational insights, including capital and operational budgeting, and monitor clinical & financial performance and metrics.

• Review clinician schedules and incentive plans to align with patient care access and management goals.

Use your skills to make an impact
 

Required Qualifications

• Master's Degree