Business Solutions Program Manager

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY
The Business Solutions Program Manager is a highly strategic and influential role at the intersection of project management, business analysis, and business management. The Business Solutions Program Manager will oversee business-critical programs, analyze organizational processes, and implement strategies for operational excellence. The Business Solutions Program Manager will play a key role in identifying business needs, translating them into actionable plans, and ensuring successful delivery of programs that align with the organization’s vision. The Business Solutions Program Managers expertise will be integral in guiding teams, managing stakeholders, and fostering a culture of continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Program Management: Lead the coordination and alignment of multiple projects within broader organizational programs, ensuring strategic objectives are achieved through effective planning, execution, and delivery.  Guide teams in managing timelines and resources to deliver results on schedule and within budget.
• Business Analysis: Conduct thorough analyses of business processes, systems, and requirements. Gather and document business needs, workflows, and data to recommend effective solutions.
• Business Management: Support the development and implementation of business strategies, policies, and best practices to drive organizational growth and efficiency.
• Stakeholder Engagement: Collaborate with stakeholders at all levels, facilitating communication, managing expectations, and resolving conflicts to ensure project and business goals are achieved.
• Process Improvement: Identify opportunities for process optimization, cost reduction, and increased productivity through innovative approaches and technologies.
• Risk Management: Assess potential risks and implement mitigation strategies to safeguard project and organizational success.
• Reporting & Documentation: Prepare detailed reports, dashboards, and presentations for senior management, providing clear insights into project status, business metrics, and recommended actions.
• Team Leadership: Lead cross-functional teams, fostering collaboration, accountability, and talent development.
• Change Management: Develop and execute change management plans to support the adoption of new processes and systems.
• Budgeting & Resource Allocation: Manage project budgets, allocate resources effectively, and ensure financial targets are met.
• Quality Assurance: Monitor deliverables for compliance with organizational standards and industry best practices.
• External Vendor Coordination: Liaise with external vendors and partners to procure services and solutions that meet business requirements.
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.
   

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

• Project Management Professional (PMP) certification required
• Certification in Lean Six Sigma or process improvement required.
• Experience working with executive leadership and managing high-impact programs.
• Project Leadership: Proven track record of leading complex, cross-functional projects from inception to delivery.
• Analytical Thinking: Demonstrated ability to analyze data, identify trends, and convert insights into tangible business improvements.
• Strategic Planning: Ability to develop and implement strategic plans that align with organizational goals.
• Communication Skills: Excellent written, verbal, and presentation skills, with experience communicating to executive and non-executive audiences.
• Problem-Solving: Creative and resourceful problem-solver with a proactive approach.
• Adaptability: Comfortable working in dynamic cross-cultural environment, company divisions, internal hierarchies, adapting quickly to changing priorities.
• Technology Proficiency: Familiarity with project management and business analysis tools (e.g., SmartSheets, MS Project, Jira, Tableau, Power BI, SharePoint).
• Leadership and Collaboration: Experience leading diverse teams and collaborating with stakeholders across busin