Clinical Liaison

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Responsible for obtaining referrals and facilitating the patient admission process through clinical assessment, benefit verification, patient/family/community education and interdisciplinary collaboration. Contributes to the collection and analysis of key performance indicators attributed to the admissions process.

Job Duties

• Obtains referrals and initiates clinical review to ensure medical necessity.
• Conducts thorough assessment of all clinical documentation and information gathered through patient/caregiver interviews to determine eligibility for admission.
• Educates potential patients/ families and community on the benefits of LVHN post-acute rehabilitation services.
• Establish networking connection with referral sources through ongoing unit visibility, communication, and education.
• Verifies patient's insurance, identifies insurance plan benefits, and obtains pre-authorization if required. Completes the insurance process including all appropriate documentation within the Electronic Medical Record.
• Ensures all regulatory requirements associated with the admission are met prior to transfer to facility.
• Efficiently coordinates all patient transfer activities in collaboration with case management, physicians and/or nurses.
• Responsible for bed management
• Contributes to the collection and analysis of key performance indicators attributed to the admissions process.

Minimum Qualifications

• Master’s Degree or Bachelor's in Physical Therapy or
• Master’s Degree Occupational Therapy or
• Master’s Degree Speech Therapy or
• Associate’s Degree Registered Nurse
• 3 years Healthcare related clinical experience.
• Excellent problem solving skills.
• Ability to comprehensively assess patient's appropriateness for post-acute rehabilitation.
• Strong clinical data analytic skills measuring process and outcomes in healthcare.
• Strong interdisciplinary communication skills.
• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire or
• PT - Licensed Physical Therapist - State of Pennsylvania Upon Hire or
• OT - Licensed Occupational Therapist - State of Pennsylvania Upon Hire or
• SLP - Licensed Speech Language Pathologist - State of Pennsylvania Upon Hire

Preferred Qualifications

• Doctorate Physical Therapy / Occupational Therapy or
• Master’s Degree Master's of Business / Master's of Healthcare Administration or
• Master’s Degree Master's of Nursing
• 1 year Inpatient Rehabilitation experience and
• 1 year Clinical Liaison experience
• EMR Experience
• Insurance Authorization Experience

Physical Demands
Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibil