Operations Specialist

Carrier Enterprise has an exciting Operations Specialist opportunity at our Richmond, VA location.

 Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Operations Specialist for our Richmond, VA location. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Company Description:

 

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

 

Company website:

www.carrierenterprise.com

 

SUMMARY

 

The Operations Specialist is responsible for finding resolution of our inventory, LTL, UPS, and Warehouse Transfer Discrepancies.

 

Job Responsibilities: Operations Specialist

• Assists in running/implementing NxTrend reports such as ICZTI, ICRZU and others
• Participates in and runs physical inventories
• Responsible for managing factories and LTL/UPS freight claims for the region
• Manages all warehouse transfer exceptions, tracks, and manages open orders, warehouse transfers, and purchase orders for assigned locations
• Maintain and update inventory records. Create efficient and accurate inventory management procedures. Reconcile inventories to book records and adjust when necessary.
• Coordinate and verify issues related to damaged, defective, or mis-shipment of goods to customers
• Assist material handlers when inventory discrepancies are identified during picking or other warehouse processes.
• Perform cycle counts of inventory or coordinate others to perform cycle counts
• Research of inventory discrepancies, and adjustments of same with proper documentation and management approval (this will involve both physical and virtual research)
• Communicate resolution of issues to leadership teams

Qualifications: Operations Specialist

• Safety Orientation: Demonstrates awareness of company safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely
• Adaptability/Flexibility: Ability to change or adapt work practices, priorities, or procedures or to reschedule activities in response to changing conditions or multiple work demands
• Teamwork: Ability to work well with others in a group, cooperate with others, offer to help when needed, and foster a team climate within the group where members are committed to a common goal. Requires good people management skills.
• Problem Solving: Using a systematic and effective approach in analyzing information in order to come up with good business solutions to problems
• Initiative: Must be a self-starter and detailed oriented. Must have the ability to think and take constructive and proactive action at work without being urged; skill and ability in taking the lead in forwarding new ideas or work methods
• Foundational Skills: Ability to understand written material and ability to write using correct spelling, punctuation, and grammar; ability to add, subtract, multiply and divide using fractions or decimals.
• Knowing the Business: Maintain a high level of knowledge of Distribution and Fulfillment Warehouse operations, products, etc.

Requirements: Operations Specialist

• High School diploma or equivalent is required
• Four (4) years of warehouse or related experience, two of which being specific to inventory control.
• Requires knowledge of inventory management procedures and general warehousing terminology and practices. Skills in mathematics and spreadsheets are vital.
• Familiarity with warehouse and inventory management systems preferred. Accuracy and thoroughness required with great attention to detail.
• Must have the ability to multi-task and be detail orientated with good organizational skills and able to work in a fast- paced environment.