Jobs and Careers
About the role
Benefits:
- Employee discounts
- Flexible schedule
- Signing bonus
- Training & development
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
- Looking to learn a new career and break into the tax industry?
- Someone who has gaps in their work history or is looking to boost their skills and resume?
- Someone who has been out of the workforce over the last year while at home with family?
- New to the workforce or with limited experience/education, but a willingness to learn?
- Retired and want to continue to make an impact?
- Someone without a college diploma? No problem!
- A Veteran or military personnel transitioning from the service?
- Part of a military family that moves often with deployments?
- A recent college graduate or current college student?
- A stay-at-home parent who needs a flexible work schedule?
- A gig worker or looking to add a second income?
- Bilingual? Bilingual candidates are highly encouraged to apply!
- Conduct face-to-face tax interviews with clients.
- Generate business growth, increase client retention, and offer additional products and services.
- Answer client calls via our national call center routing system.
- Answer tax related questions and provide future tax planning to clients in a timely fashion.
- Collection and processing of clients’ payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Support office priorities through teamwork and collaboration.
- Mentor and support teammates, providing guidance and in some cases acting as a lead.
- This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.
- 2+ seasons of previous tax experience
- Experience completing individual, trust, &/or partnership tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience working in a fast-paced environment
- Strong attention to detail and accuracy
- Bachelor’s degree in accounting or related field preferred
- Field Instructor, Remote Support, or Call Center certification a plus
- Tax planning and audit support experience preferred
- Bachelor’s degree in accounting or related field a plus
- CPA or Enrolled Agent license is a bonus
- PTIN Certification: Yes
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location
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