Administrative Assistant, MWO

Summary:

Overview

The Administrative Assistant will provide direct support by assisting with the daily administrative and operational needs of the MWO. The Administrative Assistant will complete administrative tasks associated with Vice President and leadership support, office operations, travel and event planning, greeting and engaging with visitors and the public, and in-bound and out-bound mailings.

Who We Are

ASPCA Poison Control, the leading animal poison control service in North America, is

committed to serving pet parents and the veterinary community. ASPCA Poison Control fields

over 400,000 calls and manages over 300,000 cases annually. ASPCA Poison Control’s clinical

toxicology team supports veterinarians and pet owners 24/7 using a proprietary database

containing over five million cases.

Please note: Applications for this role will be accepted until 5pm ET on Wednesday Sept 17th.

Responsibilities:

What You’ll Do

• The Administrative Assistant reports directly to the Vice President, ASPCA Poison Control and Client and Member support and has no direct reports.
• The Administrative Assistant will ensure efficient operation of the Midwest Office in Champaign, IL and will assist leadership, managers, and employees with a variety of tasks related to organization, hospitality, and communication. The person in this role will manage calendars; prepare reports and other documents; greet staff, vendors, and visitors; handle inquiries; and provide general assistance as requested.

Where and When You’ll Work

• This position is an on-site role at the ASPCA Midwest office and reports to the Vice President, ASPCA Poison Control and Client and Member Support
• This position requires the ability and willingness to work a flexible schedule, including after-hour availability to support team members working 24/7/365.
• Ability and willingness to travel occasionally, as needed.

What You’ll Get

Compensation

The target hiring range is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor.  You can view which zone applies to you based on your location (aspca.app.box.com/v/aspcazonetable). For questions regarding locations not on the list, please send an email to Careers@aspca.org for more information.
 

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future. 

• Zone 1: $21.15-$22.60 per hour

• Zone 2: $22.85-$24.30 per hour

Benefits

At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to:

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

Responsibilities

Responsibility buckets are listed in general order of importance, and include but are not limited to:

Administrative Support

• Provide administrative and schedule support to contact center leadership, preparing emails, documents, spreadsheets, reports, and