Regional Installation Manager

Overview

The Regional Installation Manager is responsible for the overall execution of our installation experience to the customer through our 3rd party installation partners and our in-house TCS Installation Services.  This role includes training, rollouts to markets within the region and oversight of all financial and employee installer development goals within the assigned region.  This position collaborates with the Director of Installation Excellence and Operations to develop strategic plans and outlines the actions to achieve those goals. This is a full-time, salaried position on-site at our C Studio manufacturing facility in Elmhurst, IL and reports to the Director of Installation Excellence.  Relocation assistance is not offered for this position.

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business. 

We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you contain your health, grow your career, and find balance in your life.

Here's a peek at what you can expect:

• Rewarding pay to recognize the value you bring to the team. Starting pay for this role is $99,000 to $126,000 annually, depending on experience
• Competitive health, dental, and vision plans to keep you and your loved ones well
• 401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity
• Unique "1equals3" website for easy access to your benefits information and company updates
• We've got your back! Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best

For our full-time associates, we offer even more:

• Peace-of-mind benefits: Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs)
• Family-focused support: Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program
• Work-life balance boosters: Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes
• Discounts galore: Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions
• Thriving with diversity: Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages

But that's not all! We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Responsibilities

• Works in partnership with the Director of Installation and Operations on driving the business and identifying and setting goals and priorities for the department and alignment with our 3rd party and employee installers 
• Works with Installation coordinator to aid Internal installers, and troubleshoot issues
• Evaluates employee installers, hold them accountable and develops plans for continued development 
• Evaluates 3rd party installers and shares feedback with 3rd party partners to ensure skill and quality expectations 
• Communicate with regional/district leadership and senior installation leaders to maintain open communication and ensures a consistent messaging. 
• Monitors company systems and programs specific to Installation Services, employee development and relationships with other departments (including but not limited to Distribution Center Fulfillment, Transportation, CSD, Project and Installation Coordin