Customer Service - Technical
Snap-onAbout the role
Overview
Customer Service-Technical provides hands-on troubleshooting and repair of brake lathes, as well as technical phone support to customer and account representatives, and processing customer parts orders. This position is located in West Lebanon, NH (no remote work).
*This position is through our local staffing agency as a temp to permanent hire position*
Responsibilities
Inspecting, repairing and testing parts and brake lathes; Inventory and organize used/refurbished parts; Maintain documentation on repairs and/or returns. Maintain the Service Repair facility area including tools and machines. Troubleshoots brake lathe service issues over the phone, dispatches service calls, and processes parts orders.
*This position is through our local staffing agency as a temp to permanent hire position*
Qualifications
Mechanical aptitude and good communication skills are a must. Understanding of computers, organization, detail oriented and ability to multi-task. Ability to oift and/or move up to 20 pounds and occationally lift and/or move up to 55 lbs; ability to use hands to manipulate, handle and feel; ability to frequently sit, stand, walk, reach within hands and arms length, stoop, kneel and crouch; specific vision requirements inlcude close vision and color vision.
*This position is through our local staffing agency as a temp to permanent hire position*
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